Business Details
About
Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.
Details
- Requires appointmentNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
2.3
3 reviews
5 stars
1
4 stars0
3 stars0
2 stars0
1 star
2
- NSNeisha SteyskalJul 7, 20231.0REALLY Bad Customer Service - I tried calling the 159 Dodge branch and after going through the prompts 3 times to speak with someone, a lady came on and snapped "Please Hold" and put me right on hold.... 10 minutes later...I am still on hold with no check in...nothing. Taking my business elsewhere.
- MSMike SalkinJan 14, 20225.0Excellent bank, I've banked there for years. Their products and service are great. They're just like a small town bank, everybody knows you and they treat you like a VIP.
- BPBrandon PJul 1, 20211.0Horrible customer service. Nobody available on weekends or after work hours to help out. Not to mention their fraud department sucks. If your looking for a bank, there are definitely better options out there.
Frequently Asked Questions About First Citizens Bank
What are the regular business hours for First Citizens Bank at 15950 W. Dodge Road?
The bank is open Monday to Friday from 9:00 AM to 11:45 AM and 1:15 PM to 5:00 PM.
Is the First Citizens Bank branch open on Saturdays?
The branch is closed on Saturdays but offers services by appointment only.
Does First Citizens Bank have a drive-through service at this location?
No, the drive-through service is closed every day of the week.
What types of banking products does this First Citizens Bank branch offer?
They offer checking, savings, personal lending, home equity, credit cards, online and mobile services, business checking, business lending, business credit cards, and merchant services.
What specialized financial services are available at this First Citizens Bank branch?
Services include mortgage banking, investment advising, commercial lending, medical business specialist, business lending, leasing specialist, and insurance specialist.
Is the First Citizens Bank branch at 15950 W. Dodge Road accessible to people with disabilities?
Yes, it has wheelchair accessible entrances and parking available.
Can I visit the First Citizens Bank branch without an appointment?
Yes, regular services do not require appointments, but Saturday visits are by appointment only.
What are some nearby banks to First Citizens Bank on W. Dodge Road?
Nearby banks include CIT Bank, Cit Bank, and Lincoln Federal Savings Bank which may offer additional financial services.
Are there real estate services near First Citizens Bank that could assist customers looking to buy or sell property?
Yes, several real estate agents and services such as Anne Putnam - Agent for Berkshire Hathaway Home Services, Diane Briggs Real Estate, Omaharealestate.com, and CBSHOME Real Estate are nearby for customer convenience.
What local points of interest near First Citizens Bank could customers visit before or after their banking appointment?
Customers might enjoy visiting Barrington Park for outdoor relaxation, or consult nearby financial advisors like Chad Petersen - Wealth Partners and Austin Williams CFP for financial planning after their visit.