First Interstate Bank

2.6
7 reviews
This day's all yours. First Interstate Bank. Member FDIC.

About

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First Interstate Bank in McCook, NE offers a comprehensive suite of personal and business products to take care of your diverse financial needs. Whether you’re a first-time home buyer looking for a mortgage, an established business looking to streamline your payment methods, or someone who is ready to plan your financial future, our local banking experts at the First Interstate Bank McCook branch will help you reach your goals. First Interstate Bank is a community banking organization headquartered in Billings, Montana. With nearly 300 locations across our footprint, First Interstate is still run on the same principles as when it was founded by Homer Scott, Sr. in Sheridan, Wyoming in 1968 – to take the best possible care of our customers, our employees, and the places we call home. Today, our dedication to our founder’s values of customer satisfaction, creative management, productive employees, shareholders’ value and community involvement remains unwavering. Driven by strong corporate and family values, First Interstate is committed to providing exemplary customer service, exceeding customer expectations with our products and services, and supporting the communities we serve.

Location

First Interstate Bank
211 W C St, McCook, NE
69001-0339, United States

Hours

Reviews

2.6
7 reviews
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  • KT
    Kedric Tufton
    Oct 3, 2023
    1.0
    I began randomly getting charged $5 a month for having an account open here. I went in to speak to them about it and they told me I did not meet the account minimum, even though I had a student account with no account minimum. They told me it must be a mistake and to call about it. I called and they informed me I no longer qualified for a student account. I informed them I was still under the age limit, but I was then told my account was not flagged as a student account when they switch from Great Western to First Interstate and that there was nothing they could do because I did not respond to the mail thet sent. I informed them they had the wrong address and that I had asked them to change it 3 times, over the last 3 years but they still had not done it. I then put over the account minimum in and was still being charged $5 a month. I went in and was told I met all the requirements and shouldn't be getting charged anymore, I was then charged two more times. I ended up closing my account, while being under the age requirement, and with the minimum met, because they continued to charge me, with the excuse that they could not get ahold of me because of the wrong address, but they would not change my address to my current address. All in all not a pleasant experience and they stole $20 from me. The people who work there are great help and were always a great help but I would avoid the bank itself.
  • DM
    Diana Martin
    Sep 6, 2022
    2.0
    Disappointed with shortened hours and fewer on-line options.
  • PW
    Pam Wheeler
    Aug 10, 2018
    2.0
    Never can get anyone to answer the phone
  • BK
    Brett Klima
    Apr 22, 2018
    5.0
    I have been banking here since I was little. The workers are fantastic people! They know you by name and they get to know you on a professional and personal level. The bank is always clean and therefore, very eye-appealing. If you're looking for a new bank to do business, I HIGHLY recommend Great Western Bank.

Frequently Asked Questions About First Interstate Bank

What are the regular operating hours for First Interstate Bank in McCook, NE?

First Interstate Bank in McCook is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.

Is First Interstate Bank open on holidays?

The McCook branch is closed on certain holidays, including November 11, November 27, and December 25, 2025.