First Interstate Bank

2.0
13 reviews
This day's all yours. First Interstate Bank. Member FDIC.

About

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First Interstate Bank in Bellevue, NE offers a comprehensive suite of personal and business products to take care of your diverse financial needs. Whether you’re a first-time home buyer looking for a mortgage, an established business looking to streamline your payment methods, or someone who is ready to plan your financial future, our local banking experts at the First Interstate Bank Bellevue Twin Creek Road branch will help you reach your goals. First Interstate Bank is a community banking organization headquartered in Billings, Montana. With nearly 300 locations across our footprint, First Interstate is still run on the same principles as when it was founded by Homer Scott, Sr. in Sheridan, Wyoming in 1968 – to take the best possible care of our customers, our employees, and the places we call home. Today, our dedication to our founder’s values of customer satisfaction, creative management, productive employees, shareholders’ value and community involvement remains unwavering. Driven by strong corporate and family values, First Interstate is committed to providing exemplary customer service, exceeding customer expectations with our products and services, and supporting the communities we serve.

Location

First Interstate Bank
3705 Twin Creek Drive, Bellevue, NE
68123, United States

Hours

Reviews

2.0
13 reviews
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  • JT
    Jeff Thorp
    Jul 22, 2025
    1.0
    The manger that approved my withdraw needs an attitude adjustment. She walked to talk to the manager of the branch looking upset. Came back after saying “well, you told me to do it!” Looking absolutely pissed. Mind you. I had plenty of available money in my account for the withdraw. Didn’t tell me a thing. The teller helping me couldn’t tell me what was going on. The assistant manager I believe was her roll walked seat after overriding the transaction. The teller said thank you and the lady didn’t say a thing. She is rude to customers and staff. I’m ready to take my money to a different bank and tell first interstate to shove my accounts. Looking at the reviews this bank needs a whole new crew working there except the nice teller that helped me. I believe her name was Shannon. Shannon is nice.
  • ER
    elizabeth rasmussen
    Mar 7, 2025
    5.0
    Brian is the best bank teller I’ve ever experienced with this bank. He needs a raise every time I go there he is phenomenal. Kind warm and attentive! They need more people like him at more locations!
  • TZ
    Tony Zion
    Aug 25, 2023
    5.0
    Very professional employees. Jayden was very helpful!
  • HF
    Hunter Felker
    Oct 19, 2022
    1.0
    Worst banking experience imaginable. Their system is perpetually down or having "issues", the customer service is slow and unhelpful, debit cards take months to arrive and when they finally do the activation system never works. Take your banking needs elsewhere.
  • BN
    Bri Narick
    Jul 19, 2022
    1.0
    This transition has been god awful. I just got my new card and I wanted to verify it through Apple Pay. I’ve been phoning at least 5 different numbers for the last hour and a half. Apparently the name in their system doesn’t match the name on my card. All of them have told me they couldn’t help me, gave me a number to call instead, and the cycle repeated. With great western, the Apple Pay process took less than 2 minutes.

Frequently Asked Questions About First Interstate Bank

What are the regular business hours at First Interstate Bank Bellevue Twin Creek Drive?

The bank is open Monday through Friday from 9:00 AM to 5:30 PM and closed on weekends.

Does First Interstate Bank Bellevue offer drive-through banking services?

Yes, the drive-through banking is available Monday through Friday from 9:00 AM to 5:30 PM and closed on Saturday and Sunday.