Truist

3.2
18 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
101 W FIRE TOWER RD, WINTERVILLE, NC
28590, United States

Hours

Reviews

3.2
18 reviews
5 stars
8
4 stars
1
3 stars
1
2 stars
3
1 star
5
  • DC
    darron carmon
    Apr 2, 2024
    1.0
    Went to the bank in Winterville and there was only one teller working both lobby and drive-thru. After waiting in line for about 20 minutes the system crashed and the teller was no longer able to provide service. Being short staffed has somewhat become a norm for this branch. I'm not a fan of this merger. We need BB&T back!
  • VH
    vidal harris
    Nov 24, 2023
    1.0
    Branch leader Zack was so unprofessional and being an extension of Truist should be an embarrassment to the company! I will be speaking to friends and associates concerning this matter!
  • PL
    Pamela Langston
    Jan 10, 2022
    1.0
    My daughter recently attempted to make a withdrawal from her Truist account at this office through the ATM. Customers be very careful! The ATM snatched the money back and she still hasn’t gotten it refunded to her account yet. This transaction was done on December 25, 2021. She was able to file a claim on December 27, 2021. We visited the branch today and we were referred to the claims department again. When we finally got through to the claims department they said that we would have to go back to the branch. I think it’s really sorry for a bank to treat there customers this way! I know for a fact that my daughter works very hard for her money! The fact that they would treat her likes this makes me very angry. If I could give this no stars I would. And Oh yeah, we are still on hold with the sorry claims department!! So far it’s been over an hour!!! Ugh!!! This is really making me rethink my bank choice!!
  • DG
    Delsie Gray
    Mar 17, 2021
    5.0
    This is a bank. What more to say.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.