Wells Fargo Bank

Reviews

• DC

  Davie County

  Sep 15, 2025
  1.0
  I came in there 2 weeks ago at approx 1pm, with cash in hand, and a coupon for a $400 bonus to open up a new checking account with direct deposit requirements ($3,000 in 90 days), and I was all set to do this, and there was only 1 teller working the windows, who was extremely slow, and by the time the teller finally saw me I was directed to speak to a personal banker, in which there were 2 working in the back. There were 2 customers ahead of me waiting to be seen as well. We all sat waiting for well over an hour and none of us were seen; the wait line was not moving what-so-ever. I was then told I needed to make an appointment after all of this waiting. I finally got upset and just walked out. They acted as though they didn't even care about obtaining new customers. They acted as though we were all a huge inconvenience to them. I've had accounts with other banks before and I've never dealt with issues like this before. I was really stoked about getting a $400 bonus for opening a new Wells Fargo checking account with the $3000 direct deposit stipulation they had. I was, and still am very upset at how dismissive they were to me and how they acted very lackadaisical when it came to perspective NEW customers. I probably avoided future issues as well, especially by looking at all of their other negative reviews. I would stay clear of this bank, as there are many more banks in this area to choose from. They need to weed out the lazy employees, and do some re-training. I'm speaking of the Winston Salem, 5995 University Pkwy, location.
• LB

  Laurie Bath

  May 18, 2019
  5.0
  They always strive to give excellent service. They all work hard to make sure they try every option, they don't just give up. They think outside the box. Very kind and professional.

Frequently Asked Questions About Wells Fargo Bank