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About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
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Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist Jonestown branch?
The drive-through is open Monday to Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It's closed on Saturdays and Sundays.
What services and products does Truist offer at the Jonestown location?
Truist offers a variety of banking products including checking, savings, credit cards, loans, mortgages, commercial banking, small business banking, wealth management, and online/mobile banking.
How can I open a new account with Truist?
You can open an account online, by phone at 844-4TRUIST, or in person at a branch. For CDs, you must open them at a branch.
What are Truist Jonestown branch's regular business hours?
The branch is open Monday to Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on weekends.
How do I activate my Truist debit card?
You can activate your debit card online to start making digital and in-person purchases using your checking account funds.
Where is Truist Jonestown branch located?
It is located at 121 Jonestown Rd, Winston Salem, NC 27104, United States.
Which nearby grocery store can customers visit when banking at Truist Jonestown?
Thanlwin Asian Food Market is nearby, offering grocery and health food options that customers can visit before or after their banking needs.
Are there any nearby dining options close to Truist Jonestown branch?
Yes, La Carreta Mexican Restaurant and Don Zapata's Mexican Grill are nearby Mexican dining options for customers to enjoy a meal around their visit.
What are some local healthcare providers near Truist Jonestown?
Novant Health medical center, Forsyth Family Dental, and Moser, Gallisdorfer, and Broughton doctors' offices are nearby for customers needing medical or dental services.
Can I find ATMs near Truist Jonestown branch?
Yes, there are several ATMs nearby including the BB&T ATM and another Truist ATM located close to the branch for convenient cash access.