Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the Truist branch hours for in-person banking?
Truist is open Monday to Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. The branch is closed on Saturdays and Sundays.
When is the drive-through service at Truist available?
The drive-through is open Monday through Thursday from 9:00 AM to 5:00 PM and Friday from 9:00 AM to 6:00 PM. It is closed on weekends.
How can I open a new account at Truist?
You can open a new account online, by phone at 844-4TRUIST (844-487-8487) during business hours, or by visiting a branch to open your account in person and receive a temporary debit card immediately.
Do I need a debit card and checks for checking or savings accounts at Truist?
Checking accounts are ideal for daily transactions with debit cards and checks, while savings accounts are designed for setting money aside towards goals or emergencies.
How do I activate my Truist debit card?
You need to activate your debit card online before using it for purchases or payments.
What products and services does Truist offer?
Truist offers Checking, Commercial accounts, Credit Cards, Loans, Mortgages, Online and Mobile Banking, Savings, Small Business Banking, and Wealth Management services.
Where is the Truist branch located?
The branch is located at 2601 New Walkertown Road, Winston Salem, NC 27101, USA.
Are there any notable places near the Truist branch that customers might visit?
Yes, nearby places include Quality Mart for convenience and breakfast, Western Union for money transfer services, and the Delta Arts Center for art exhibitions and gifts which customers can enjoy before or after their visit.
Can I find other ATMs near Truist?
Yes, there is a BB&T ATM near the Truist branch for quick access to cash.
What health services are nearby Truist for customers who may need medical care?
Nearby medical facilities include Atrium Health Wake Forest Baptist DEAC Clinic, Warren Dental Center, and Winston East Pediatrics, making it convenient to combine your banking visit with health appointments.