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About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
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Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the Truist branch hours and drive-through hours?
Truist is open Monday to Thursday from 9 AM to 5 PM, and Fridays from 9 AM to 6 PM. The drive-through follows the same hours, Monday through Friday, and is closed on weekends.
Can I open a Truist account online, or do I need to visit a branch?
You can open a Truist account online, by phone, or at a branch. Branch visits allow you to receive a temporary debit card immediately. CDs can only be opened in branch.
How do I activate my Truist debit card?
You can activate your debit card online to start making purchases and payments from your checking account.
What types of bank accounts does Truist offer?
Truist offers checking accounts for everyday transactions and savings accounts for goal-oriented saving or emergency funds.
What products and services are available at the Truist branch in Winston Salem?
The branch provides checking, commercial accounts, credit cards, loans, mortgages, personal savings, small business banking, wealth management, investment, and insurance services among others.
Where is the Truist branch located in Winston Salem?
The branch is located at 2080 Village Link Rd, Winston Salem, NC 27106, USA, in the Village at Robi area.
Are there dining options near the Truist branch at Village at Robinhood?
Yes, nearby dining includes Eggies breakfast brunch and lunch, McDonald's fast food restaurant, and Baked Just SO coffee shop and dessert spot, great for meals before or after your banking visit.
What nearby services can help with business or financial needs?
Nearby financial advisors like Edward Jones (Jason G Pardue, Ken Brown), Cook Insurance Group, and Western Union provide complementary services close to the Truist branch.
Is there convenient parking near Truist at the Village at Robinhood?
Yes, Robinhood Village offers parking facilities conveniently close to the Truist branch for easy access.
Can I use Truist's mobile banking apps?
Yes, Truist offers mobile apps for both Android and iOS platforms allowing easy access to online and mobile banking services.