Truist

3.2
13 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
3410 Robinhood Rd, Winston Salem, NC
27106, United States

Hours

Reviews

3.2
13 reviews
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  • TR
    The Real Rudolph
    Nov 23, 2022
    2.0
    They withdrew $300 from the wrong account. I tried to withdraw $300 from my business checking account and they somehow messed up and pulled it from my business partners personal account. Also the teller was quite rude during the transaction and they generally are recently. This institution has really gone downhill since the merger and becoming Truist.
  • RB
    rafael barbosa
    Aug 12, 2022
    5.0
    Good 👍
  • AA
    Andrew
    Jun 30, 2021
    5.0
    Had Chris Andrew's help me and he was great, and extremely helpful. Would highly recommend.
  • RC
    RICHOLDINGS Company
    Aug 16, 2018
    5.0
    Been banking with BB&T for over 20 years. I like to conduct business at this branch (Robinhood RD & Peace Haven RD), because it is located in a great location, and the best part is the entire team is fantastic. All of the tellers, the Banking mangers, and Mariah the Market Leader (Manager of everything) make banking a wonderful experience. In today’s world of self service and online banking, I make it a point to go into this branch often.
  • BS
    Bethany Sutton
    Mar 1, 2016
    2.0
    Had reps from this bank at my job orientation to sign us up for an account for direct deposit. I really did not want an account here as the last time there was always some problem or other but I signed up bc I didn't really have the 50 bucks to "leave in the account" to sign up for another bank. I moved recently, say there and wrote my current address on my application, well it's been 3 weeks almost and payday was yesterday, still no debit card in the mail. Called the branch, well apparently they sent it to my old address I never gave them, as it was still in the system from my previous CLOSED accounts. I sat there and put my address down in the application but apparently that's too hard for these reps to understand. So had to have the debit card cancelled which thankfully probably was held by the post office, otherwise it would have sat at my old address with who knows who having access to my account bc these ppl are morons. Thankfully the woman on the phone was helpful and said I could get a temporary today or I would have been even more upset. Always some problem with bbt bc they are morons. Will be getting another bank account as soon as I'm able.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.