Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.0
9 reviews
5 stars
2
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1 star
6
- DHDoug HornJan 5, 20261.0Everyone at this location needs to be retrained on CUSTOMER SERVICE!
- SBSpencer BrillAug 31, 20251.0My business account got hacked, Truist doctored the original claim then denied the refund. Untrustworthy bank and inept fraud department.
- WWWindow WorldSep 2, 20221.0Truist and BB&T merged my accounts 2nd to bank merger. As a result they disabled my AutoPay which resulted in payment being 35 days past due and collections calling me to inform was past due. At that time I authorized the past and currently due to be drafted as should have been. Since Truist has discontinued my line of credit and reported me to the credit bureaus as past due which is result error of removing my recurring bill pay. Weeks of constant calls and cannot get resolved. Note my payment is less than $400 a month but I have paid $1,000 monthly since inception. Totally unacceptable and absolutely zero customer service. All departments transfer and blame someone else. Last I understood I banked with Truist and not the many individual departments. :(
- JGJason GriggAug 27, 20195.0I get to visit this branch at least once a week cause it's close to home and I always look forward to my chances of who's gonna be at the window. If it's Jessica, Kiley or Kelsey it always a smiling face and happy greeting. I have always been treated well by BB&T but I look forward to dealing with such nice folks at this location. Keep up the great work ladies!
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist in Winston Salem?
The drive-through is open Monday to Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
Can I open a new checking or savings account at Truist online?
Yes, you can open a new account online and wait a few days for your debit card and checks. Alternatively, visiting a branch allows you to receive a temporary debit card immediately.
How do I activate my Truist debit card?
You can activate your debit card online, which then allows you to make digital purchases and in-person payments using funds from your checking account.
What types of banking products does Truist offer?
Truist offers Checking, Commercial accounts, Credit Cards, Loans, Mortgages, Online and Mobile banking, Personal Savings, Small Business Banking, and Wealth Management services.
What are the branch hours for Truist in Winston Salem?
The branch is open Monday through Thursday from 9:00 AM to 5:00 PM, and Friday from 9:00 AM to 6:00 PM. The branch is closed on weekends.
How can I schedule an appointment at Truist?
You can schedule an appointment online at https://truistconsumerbank.my.site.com/s/?cid=local-seo-appointment to conveniently meet with a Truist representative.
What nearby dining options are available around Truist in Winston Salem?
Nearby dining options include Eggies breakfast brunch and lunch, Baked Just SO coffee shop and dessert restaurant, McDonald's fast food restaurant, and TheWateringHole Kilimanjaro lodging with tours.
Are there any nearby financial services close to Truist?
Yes, nearby financial services include Edward Jones financial advisors Jason G Pardue, AAMS® and Ken Brown, as well as Cook Insurance Group.
What places nearby Truist can help with beauty and wellness services?
Nearby beauty and wellness options near Truist include Tocco Haircutters for haircare services and Mimosas Nail Spa next to Publix Robinhood for nail and spa treatments.
Is there convenient parking or shopping near Truist in Winston Salem?
Yes, Robinhood Village offers parking facilities, and Village at Robinhood is a shopping center with various retail stores, including women's clothing stores.