Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.0
33 reviews
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- AMAlexis Meza-LopezNov 10, 20251.0Me and my wife came to this branch to open a joint account and the banker kept referring to me as an illegal alien. she made me uncomfortable and the amount of times she said it was unnecessary. I shouldn’t be judged by my legal status! no one should! please do better.
- PSpam saldivarOct 13, 20251.0Got there at 4:30pm on multipleoccasions, doors closed and no employees at the drive through.
- APAngel PorterOct 4, 20255.0Everyone was really nice to me and my husband best stuff around
- JMJim MAug 14, 20255.0Always courteous and efficient. .
- PGPamela GlennOct 4, 20221.0Very, very poor customer service. Deposited funds held with no valid explanation. No one with authority in the Jonestown branch. Definitely not the BB&T of old!!!
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the Truist branch's operating hours?
Truist branch hours are Monday to Thursday from 9:00 AM to 5:00 PM, and Friday from 9:00 AM to 6:00 PM. The branch is closed on Saturdays and Sundays.
When is the drive-through service available at Truist?
The drive-through is open Monday to Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on weekends.
Can I open a new account online with Truist?
Yes, you can open a new account online. After applying, you'll receive your debit card and checks by mail, or you can visit a branch to get a temporary debit card immediately.
How do I activate my Truist debit card?
You can activate your Truist debit card online to begin using it for purchases and payments.
What types of accounts does Truist offer?
Truist offers checking accounts for everyday transactions and savings accounts designed for saving money towards goals or emergencies.
What services does Truist provide?
Truist provides deposit transactions, retail loans, credit cards, mortgages, investment services, insurance, business loans, foreign currency exchange, and more.
How can I make an appointment at Truist?
You can schedule an appointment through Truist's online reservation system at https://truistconsumerbank.my.site.com/s/?cid=local-seo-appointment.
Are there any grocery stores near Truist?
Yes, Thanlwin Asian Food Market, a grocery and health food store, is located near the Truist branch and can be a convenient stop during your visit.
Where can I find financial advising services near Truist?
Edward Jones and Brendle Financial Group offer financial advising and investing services near Truist, providing additional resources for your financial planning needs.
What dining options are available close to Truist?
Nearby dining options include La Carreta Mexican Restaurant and Don Zapata's Mexican Grill, perfect for a meal before or after your visit to Truist.