Truist

2.5
31 reviews
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Business Details

2710 Peters Creek Pkwy, Winston Salem, NC
27127, United States
(336) 733-0240
http://www.truist.com/locations
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About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
2710 Peters Creek Pkwy, Winston Salem, NC
27127, United States

Hours

Reviews

2.5
31 reviews
5 stars
10
4 stars
1
3 stars
1
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1 star
16
  • JW
    Jake Welch
    Aug 14, 2024
    5.0
    When I had read these reviews, I was initially concerned about going into this Branch. My experience was completely different than what all of the other reviews are saying. When I got there, I was immediately greeted by Sarah. She asked me how much time I had and what I was needing done. She let me know that it would be a few minutes until someone could get to me because everyone was currently with other people. They got to me within 10 minutes. Sarah was extremely helpful and made my experience quick and super enjoyable.
  • MD
    M D
    May 3, 2024
    2.0
    Was with BB&T for a very long time, happy. Truist takes over, closes more than have the locations. One would think, well, less locations, more tellers. Oh no, less tellers too. So now you must wait in line for 20 minutes and more to do anything banking. Poor job Truist. Ill be moving my banking to a bank that actually cares about me and my business. Long long time loyal customer of BBT. Truist doesn't care.
  • MV
    MayrA Villanueva
    Jun 29, 2022
    1.0
    En este banco la Sra Amy es muy prepotente yo tuve una mala experiencia ayer 28 de junio y hoy 29 de junio son muy lentos y la verdad no recomiendo q vengan a meter aquí su dinero espero q mi cuenta ya esté bien para poder venir en la semana aretirar todo mi dinero mis respeto para la muchacha arabe ella si sabe hacer bien su trabajo pero si por mi fuera yo le daba un 0 a este banco
  • KH
    Karen Hairston
    Dec 17, 2020
    1.0
    Rushed to get there before 6 on Friday. Because the lobby is closed, everyone is using the drive-thru. The place was packed! One of the employees directed all cars into a lane, then put cones out, to let late-comers know the bank closed at 6. I got to the carrier at 6:30, and there were still @ 6 cars there. However, the guy in the bank said they were CLOSED, and wouldn't service us! Everyone in line had to leave without banking services! Absolutely TERRIBLE CUSTOMER SERVICE! I'd give 0 stars, if possible! Apparently these folks don't know that there are OTHER OPTIONS!
  • CR
    Cort Russ
    Dec 7, 2019
    1.0
    God for bid someone needs to go to the bank on Saturday.
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Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.