Bank OZK

Reviews

• RJ

  Ronald Jones

  Sep 10, 2024
  1.0
  I have my mortgage with this company I used to have a banking account I changed there's never no one there to assist you only one bank in Winston-Salem when you go there you can tell nobody else uses this bank either because they have no traffic inside Don't try to get a manager that just don't happen
• KV

  Kirk Vogler

  Jan 20, 2024
  1.0
  By far the worst experience I have had at a bank. Amanda was the most unprofessional person I have ever interacted with. I wasted half a day dealing with that woman. Loan department apparently takes lunch all day. I am taking my business elsewhere.
• MF

  Mars F

  Jun 28, 2022
  1.0
  They signed me up for the “wrong account” and I was told I’d have to come back to pay a monthly fee for another account. Just a really stupid and unnecessary experience. Why bother going here when there’s so many other banks that won’t get things wrong with a first time customer??? I closed my account and went to Bank of America. Way better app, services, and no mistakes were made.
• MM

  Marc Marco

  Feb 7, 2022
  1.0
  I have opened an account with this Bank over five years ago. I opened the account at Mocksville branch and I loved that place. However, I no longer work in Mocksville and I use now the branch in Winston. The new manager is unfriendly and mean, never return calls but took calls when I was at her office and made me wait. The new manager gave me wrong informations.
• JC

  Joshua Campbell

  Aug 12, 2021
  1.0
  Deposited a check, and received a call saying that my check was fraudulent! After reaching out to the issuer of the check, I was informed that the check was in fact, valid and in no way a scam or fraudulent. Called Bank OZK back and was told that the checks routing number and account numbers were falsified and not real. They told me I could come get the check and try to cash it or verify it at the issuing banks local branch. Long story short, the check issuing bank and a local bank have a similar name, and instead of doing their due diligence, they only tried to verify the check through the local branch of the same name. I had to basically come to this conclusion for them, and never received an apology for their lack of initiative and terrible customer service. If depositing a measly $1,000 check from out of state can cause this much confusion, I’m not sure I’m confident or comfortable doing any serious business with this branch or company in the future.

Frequently Asked Questions About Bank OZK