Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.8
9 reviews
5 stars
3
4 stars0
3 stars
2
2 stars0
1 star
4
- TFThjff FfdfgOct 20, 20251.0Dodgy customer service , cashiers bragging about tenure but can’t do basic functions of their job description such as money transfers bank wires ect , did it before at other locations including this location once with no problems but then you get different people and they outright don’t wanna do it or lie and say they don’t work with that card when in fact I have bank slips that say they do and bank statements I will be pulling my finchaces away from Truist and going back to the credit union
- DDDJul 25, 20253.0I've had a Roth IRA for 10+ years, and truist has Only given me a 0.01% interest rate. With around $3000 in account, someone could’ve taken the trouble to call me and offer a higher interest rate or a CD or money market but no one did.. And When I called the bank, they would transfer me in between departments. This bank doesn't have the call bark back function, so I was 30 minutes on hold. If I want a money market, I have to pay $12 per month for the privilege of getting a better rate and I haven’t done the math but maybe then I actually be losing money for the privilege of using this bank. I thought of doing something simple like a CD with an automatic rollover except that it could get easily rolled over to another CD of 0.01% if I’m not careful and didn’t call before every rollover. Tired of games and moving my money somewhere else forever. Goodbye
- SOSamira OmarJun 17, 20251.0I when to open account 6/15/25 they said no one is available to help me so they said if i want wait for one hour I ask for appointment to come next day I did at 10:00 am when I entered the bank it’s only two employees one at the cash register which she was the I have with the appointment and another banker in her office no one greeting me and also issuers me that someone will come to help me I never seen my entire life bank bad costumer service like this I walked away because there’s a lot of banks will show me I am welcome I also waited for like 15 minutes the one was inside the office get out from her office walked past me she looked the other side did not asked me was I been help or not i don’t why is it because I was wearing my scarf or what was the deal I don’t know
- VNVIRESIN NUMERIS1Dec 19, 20231.0This bank is horrid customer service. Unable to get the job done clerks and bankers. I will be reporting this up the chain.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the regular business hours for Truist bank in Wilson, NC?
Truist bank is open Monday to Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
When is the drive-through service available at Truist?
The drive-through is open Monday to Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on weekends.
Where is Truist bank located in Wilson, NC?
Truist is located at 200 Pine St W, Wilson, NC 27893, United States.
What types of accounts can I open at Truist?
You can open checking accounts for day-to-day transactions and savings accounts to save money for goals or emergencies. CD accounts can only be opened at a branch.
How can I open a new account with Truist?
You can open an account online, by visiting a branch during business hours, or by phone at 844-4TRUIST (844-487-8487). Online account openings require waiting for debit cards and checks by mail, but branch visits provide a temporary debit card immediately.
How do I activate my Truist debit card?
You can activate your debit card online to start making digital purchases and in-person payments using funds from your checking account.
Are there any nearby ATMs for Truist bank?
Yes, there is a Truist ATM located nearby, making it convenient to access banking services outside of branch hours.
What local dining options are near Truist bank in Wilson?
Treat Yo Self Bakery and Bill's Grill are nearby eateries where you can enjoy a meal or coffee before or after visiting Truist.
Can I visit any nearby places for community or professional services near Truist?
Yes, nearby places include the Wilson Chamber of Commerce for community services, Adecco Staffing for employment assistance, and Upper Coastal Plain Business Development Center for professional services and event planning.