Wells Fargo Bank

2.8
44 reviews
Wells Fargo employee helping two people

About

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Deposit products offered by Wells Fargo Bank, N. A. Member FDIC. We’re here to help you move forward—whether you're managing everyday finances or planning for what’s next. Explore a full suite of banking solutions, from personal and business checking accounts, to credit cards and savings tools. Stop by or book an appointment when you’re ready.

Details

  • Drive-throughAvailable

Location

Wells Fargo Bank
5501 Carolina Beach Rd, Wilmington, NC
28412, United States

Hours

Reviews

2.8
44 reviews
5 stars
17
4 stars
2
3 stars
2
2 stars
0
1 star
23
  • DS
    Dina Silveira
    Aug 25, 2025
    1.0
    Some of the worst customer service I have experienced. The manager Kevin was so rude and made me feel like I was doing something wrong for withdrawing my OWN money. Could not accommodate me and really didnt even try. Treated me like I lied to him about a transaction I made and searched for it and told me I didnt do it! He finally found the transaction but it doesnt make sense why he had to look for it in the first place! Went to another branch off Oleander and they were extremely helpful and kind.
  • JK
    jami karren
    Aug 21, 2025
    5.0
    I had a wonderful customer service experience at Wells Fargo in Myrtle Grove with Caitlin Morris. She helped me with a very difficult transaction and went above and beyond to make sure everything was handled smoothly. Caitlin was patient, professional, and genuinely cared about resolving my issue. It’s rare to find someone who takes that much pride in their work, and I truly appreciate the effort she put in. Thank you, Caitlin, for making a stressful situation so much easier!
  • MJ
    Marcel Joffe
    Aug 15, 2025
    5.0
    Best branch you could imagine. I push over a million dollars through them every year. They help you with sensible concerns. Not a bank for you if you’re just a complainer. Great bank for business owners.
  • RJ
    Russell Jaskot
    Feb 20, 2018
    1.0
    If you need to go to a Wells Fargo, DON"T GO TO THIS ONE!!! Had to get several statements printed out and close 3 accounts. This took 2 HRS!!! Absolute clowns that work here. Understaffed with employee's who have a hard time doing there job. This doesn't even mention all the crooked stuff they have done to customers and business across the country. Hell I would rate them a 0 if that is possible.

Frequently Asked Questions About Wells Fargo Bank

What types of banking services does Wells Fargo Bank offer at 5501 Carolina Beach Rd?

Wells Fargo Bank offers a full suite of banking solutions including personal and business checking accounts, credit cards, and savings tools.

What are the regular branch hours for Wells Fargo Bank on Carolina Beach Rd?

The branch is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 12:00 PM. It is closed on Sundays.