Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.5
41 reviews
5 stars
14
4 stars
1
3 stars
1
2 stars
1
1 star
24
- TQTyler QuinnAug 8, 20255.0Chevon was beyond helpful! I’ve had some issues with my accounts and Chevon was there to go above and beyond all while doing it with clear communication and a positive attitude. I noticed a sign on her desk that said something along the lines of “You don’t know what people are going through in their personal lives, so just be kind.” You could tell she treats everyone well.
- LKLaura KordulewskiMay 29, 20251.0Rude teller! I pulled up to the drive through and at first a woman said “welcome to Truist and I said hello. I’d like to deposit this money into my account please”. Then I sent the tube and a man said “ am I supposed to deposit this?” When I said yes, he snapped at me and said “well how was I supposed to know?!” I said I mentioned it when I pulled up and he interrupted me and argued saying that he was a different teller. Highly unprofessional and truly unnecessary to speak to customers like that.
- CWChancellor WoodrumNov 25, 20241.0I wouldn't bother making an appointment online. You'll sit there for the duration of the appointment before someone will acknowledge you. Take your business elsewhere
- JKJowen KoNov 16, 20231.0Will not be coming back to this branch, after my husband's multiple trips getting a document notarized, and still not done right. Simple change such as following through the given instructions would have helped. This is the worst bank experience of 40 years. One star for the friendly gentleman greeted us in the lobby.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through service hours at Truist on weekdays?
The drive-through at Truist is open Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM.
Is the Truist branch at 3417 Oleander Dr open on weekends?
This Truist branch is open on Saturday from 9:00 AM to 12:00 PM and is closed on Sundays.
What products does Truist offer at this location?
Truist offers products including Checking, Commercial accounts, Credit Cards, Loans, Mortgage, Online & Mobile banking, Personal Savings, Small Business Banking, and Wealth Management.
How can I open a new account with Truist?
You can open a new account online, by phone at 844-4TRUIST (844-487-8487), or in person at a branch. Online accounts take a few days for debit cards to arrive by mail, but visiting a branch can provide a temporary debit card immediately.
How do I activate my Truist debit card?
You can activate your Truist debit card online to use it for digital purchases and in-person payments.
What are the main contact details for Truist at this location?
You can contact Truist by phone at +1 910-313-2000 or by fax at +1 910-313-2009.
Are there any nearby ATMs to the Truist branch at 3417 Oleander Dr?
Yes, the Truist - ATM and First National Bank ATM are located nearby for convenient cash access.
What dining options are near the Truist branch for a quick meal?
Nearby dining options include Bear Rock Cafe, Moe's Southwest Grill, Chick-fil-A, Capriotti's Sandwich Shop, CAVA, and Antonio's Pizza & Pasta, perfect for grabbing a meal before or after your banking visit.
Are there any shopping centers near Truist where customers can shop?
Yes, Hanover Center and HANOVER SHOPPING CENTER are nearby shopping destinations offering a variety of retail options.
What other retail stores are located close to the Truist branch?
Nearby retail stores include Motherhood Maternity, Finish Line, HomeSense, AT&T Store, More Space Place Wilmington, Niche Decor & Gifts, Omega Sports, and Wild Bird and Garden.