Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.8
19 reviews
5 stars
8
4 stars0
3 stars
1
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1 star
9
- NNneil2790Aug 10, 20221.0The time listed for your drive thru is wrong on google. If you fix it I’ll change my review. Waited here for 15 minutes hoping to cash a money order. I hate Truist. Suntrust wasn’t great but I had better experience before it was Truist. I felt a little attitude from the lady in the lobby when she told me they changed it two months ago. As if I’m just supposed to know, I’m not from here I have never visited this branch before. Change the google hours.
- BDBryce DavisFeb 22, 20211.0This bank is the most sorry operation I have ever had to be a part of. Went with them for a mortgage and they wait until 3 days until the agreed closing date to require obscene amounts of unrelated information (with no explanation as to why they are requiring these things) to their underwriting department only to cause delays in the approval processes and push the closing back even further leaving me with nowhere to go until this loan approves. Communication has been beyond horrible and the timing has been horrendous. Every time I ask for an explanation it's the same "we are busy" as if I give a flying rat's behind that you're busy. Sorry excuse to not do your job. Will NEVER work with BB&T or Truist ever again.
- AGAndrew GilliamDec 21, 20195.0Switched banks and glad I did.. Everything has been smooth and reliable.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the Truist Wilmington branch's regular banking hours?
The branch is open Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
Does Truist Wilmington have drive-through banking and what are the hours?
Yes, the drive-through is available Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. There is no drive-through service on weekends.
What types of accounts can I open at Truist Wilmington?
You can open checking and savings accounts tailored for daily transactions and saving goals respectively. Certificates of Deposit (CDs) can only be opened at a branch.
How can I open a new account at Truist Wilmington?
You can open an account online, by visiting the branch during business hours, or by phone at 844-4TRUIST. Visiting the branch lets you get a temporary debit card immediately.
How do I activate my debit card from Truist Wilmington?
Debit cards need to be activated online to make digital and in-person purchases.
What services are offered at the Truist Wilmington branch?
Services include deposit transactions, loans, credit cards, mortgage loans, insurance, investment services, treasury and trust services, foreign currency exchange, and more, some by appointment.
Which nearby banks could I visit if I need additional banking options near Truist Wilmington?
Nearby banks include CresCom Bank, United Bank, and PNC Bank, which can be convenient alternatives or complements for your banking needs.
Are there any nearby real estate agencies close to Truist Wilmington?
Yes, Wilmington Real Estate and RE/MAX Executive are nearby and can be helpful if you're looking for property or real estate services.
What nearby places can I visit for food or coffee before or after my visit to Truist Wilmington?
Dunkin' offers coffee and donuts nearby, and Downtown Nutrition is a local cafe and smoothie bar where you can relax with a drink or snack.
Is there convenient parking available near Truist Wilmington?
Yes, the 2nd Street Parking Deck is a nearby parking facility that customers can use for easy access to the branch and surrounding area.