Truist

2.5
45 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
4320 S 17th St, Wilmington, NC
28412, United States

Hours

Reviews

2.5
45 reviews
5 stars
15
4 stars
0
3 stars
3
2 stars
1
1 star
26
  • WJ
    William Johnson
    4 days ago
    5.0
    Staff is awesome great group of people
  • DS
    Deborah Sanders
    Aug 30, 2025
    1.0
    This is the worst Truist Branch I have ever dealt with! Extremely disappointed! Ordered euros for a trip. Checked a week later; they never placed the order. Got berated by a teller for over ten minutes who kept telling me I never placed the order. They dropped the ball! Placed a 2nd order; euros came in, but they never informed me. Now, it’s Sat, I leave today, they have the euros, but do not have the right staff to access them. Going to stop using this branch!!!
  • WP
    Wanda Patrick
    Aug 2, 2025
    1.0
    Shouldn't have to take the afternoon off work just to make a bank deposit 🙃
  • TT
    Todd
    Jul 27, 2025
    1.0
    Terrible. I never write reviews. I moved over to BoA at Oleander and Independence. So much better and bonus that they are open until 2pm on Saturday
  • JE
    Joy Englehardt
    Jun 30, 2025
    1.0
    Absolutely terrible!!! They need some help in there. They had one teller doing everybody inside and people were coming in to deposit their business money. I mean, I know I was there an hour. The bank manager is terrible. The guy that helped me. The other day was terrible. He acted like he didn’t even wanna help me open an account. Come to find out the account that I opened was closed so they let me deposit $80 in a closed account. Not impressed with this bank gonna get my $80 out somehow and go somewhere else. You really need more tellers in there and you need a new bank manager. And you need new bankers

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.