TD Bank

Reviews

• DT

  Dolma Tsering

  Nov 17, 2025
  1.0
  Let me start by saying that I have been a loyal TD customer for 10–12 years, and this is the first time I have ever felt humiliated at this specific branch. The experience I had at this location was completely unacceptable. It began with a teller named SAM and an African American woman who was laughing at my situation and talking under their breath while Brently was actually trying to assist me with a very sensitive matter I had just shared with him.I left to call customer service because no one inside gave me a clear or valid explanation and made me feel like I was lying. After speaking with customer service and finally receiving an answer, I returned back to address the issue. Instead of professionalism, SAM displayed the worst customer service I’ve experienced. She stood there with an extremely hostile expression, openly told the other teller to ignore me, and walked away.No customer deserves to be treated this way especially after more than a decade of loyalty. Because of this experience, I will be closing my TD account after 12 years just because how personal and sensitive my matter was for me and they failed to understand and mocked me instead.
• LL

  Linda L

  Jul 18, 2025
  5.0
  Friendly courteous took care of banking in a very pleasant manner
• DH

  Deanna Hooker

  Mar 4, 2023
  1.0
  1 star is generous. Dean was extremely unprofessional and rude. He suggested I take my concerns to management in the most condescending manner when I asked what my options were. Opening an account with TD and especially the employees at this location is the WORST financial decision I have ever made. They are useless and truly do not care about the customer. My entire experience has been a complete nightmare, waste of hours on the phone getting the run around, and headache. I am proud to say I found another local bank and I will never ever consider TD again for any of my banking needs.
• RA

  Ron Antonucci

  Jan 11, 2023
  1.0
  The absolute worse customer service ever. One employee in particular, Amber, is the rudest person I've ever met and her attitude is that she's botherd by the customers. I've been in the bank on several occasions and she has always been this way. I went to the bank due to several fraud attempts on my account. They were too busy to help me and sent me to another branch in a different county. They were better but the fraud continues and I will be canceling my accounts and taking my money from the bank.
• ZJ

  Zachary Jones

  Dec 8, 2018
  4.0
  Friendly, professional staff...they never give me problems when cashing my work check.

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