State Employees’ Credit Union

3.8
31 reviews
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Business Details

3500 Converse Dr, Wilmington, NC
28403, United States
(910) 791-5596
https://locations.ncsecu.org/wilmington/3500-converse-dr
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About

Credit UnionBank
A not-for-profit financial cooperative owned by its members, SECU has been providing employees of the State of North Carolina and their families with consumer financial services for over 80 years.

Details

  • Wheelchair accessible entranceAvailable

Location

State Employees’ Credit Union
3500 Converse Dr, Wilmington, NC
28403, United States

Hours

Reviews

3.8
31 reviews
5 stars
19
4 stars
0
3 stars
4
2 stars
2
1 star
6
  • DM
    Donald and Nicole Messer (Team Messer)
    May 3, 2022
    1.0
    Slowest drive thru I’ve ever experienced with this credit union. And woman working window was talking nonstop to others as lines of cars and 30 minute waits. She also was extremely rude while waiting on us.
  • JJ
    Jeremiah
    Feb 16, 2022
    3.0
    Not good client service. Took about 5 minutes to simply cash a check at the counter.I don't know what she was doing but any other branch its 2 minutes. Didn't ask me how I wanted the denominations. I'll go to any other branch for now on.
  • LM
    Landon McWilliams
    Nov 29, 2021
    2.0
    The tellers are all nice and will help you. The loan officers not so much. Used to be they would be happy to help explain things now it is oh look I took 47mins to help you while my coworker took 70mins to help someone. Will force you to accept an incorrect credit score. New to homebuying, thought the credit union could help. It has been way more hassle then both me and my wife were expecting. Now have to tell her I am sorry about the way the credit union is now and that it used to not be that way.
  • JG
    Jamie Grona
    Nov 29, 2021
    1.0
    Terrible staff and atm is down and having to wear a mask is stupid and is my personal choice and this place can go to hell
  • BM
    Breanne McFall
    Sep 3, 2021
    5.0
    Had such a lovely experience with Shirl, one of the employees at this location. We had to come in a few separate times to inquire about and process our wire transfer for closing on a home. She helped us each time, going above and beyond to do everything she could to make our wire transfer as smooth as possible. We are so grateful for her kindness during a very stressful week!
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Frequently Asked Questions About State Employees’ Credit Union

What is the State Employees’ Credit Union and who can join?

State Employees’ Credit Union is a not-for-profit financial cooperative serving employees of the State of North Carolina and their families with consumer financial services.

Where is the Wilmington branch of the State Employees’ Credit Union located?

The Wilmington branch is located at 3500 Converse Dr, Wilmington, NC 28403, US.