A not-for-profit financial cooperative owned by its members, SECU has been providing employees of the State of North Carolina and their families with consumer financial services for over 80 years.
Been a member of the bank for 20 years now. A few days ago was my first time calling to ask to talk to a manager to make a complaint. Normally I let things roll off of me but lately I'm just not able to. Just about Every single time I come to this branch and use the drive-thru, they will let you sit there without even acknowledging your presence. Then when they are done with what they were working on, they will greet and begin to service people that arrived after you. Every time it is always Caucasian people that they will serve first that have arrived after me. Let a person of color arrive after me and they go in order. For anyone wanting to play devil's advocate and say accidents happen, like I said at the beginning of my post, I've been a member of this branch for 20 years, this has been going on for 2 years at least now at this location.
JG
Jamie Grona
Nov 29, 2021
1.0
Terrible staff and atm is down and having to wear a mask is stupid and is my personal choice and this place can go to hell
GY
Gustave Younggren
Jun 13, 2016
5.0
Very friendly tellers who will get to recognize you if you go in often. Well staffed for busy times to keep the line moving efficiently.
Frequently Asked Questions About State Employees’ Credit Union
What is the State Employees’ Credit Union and who can join?
State Employees’ Credit Union is a not-for-profit financial cooperative serving employees of the State of North Carolina and their families with consumer financial services.
Where is the Wilmington branch of the State Employees’ Credit Union located?
The Wilmington branch is located at 3500 Converse Dr, Wilmington, NC 28403, US.
What are the regular business hours for the State Employees’ Credit Union Wilmington branch?
The Wilmington branch is open Monday to Friday from 8:30 AM to 5:30 PM and is closed on weekends.
Is the State Employees’ Credit Union Wilmington branch wheelchair accessible?
Yes, this branch has wheelchair accessible entrance and parking available.
What financial products are offered at this credit union branch?
They offer checking and savings accounts, education and retirement savings, investment accounts, credit cards, mortgages, HELOCs, refinancing, special mortgage programs, auto and personal loans, and various insurance products such as auto, home, and life insurance.
Does the Wilmington branch provide additional services apart from banking?
Yes, the branch offers foreign currency exchange, notary services, safe deposit boxes, savings bonds, and coin redemption.
What are the holiday closures for the Wilmington State Employees’ Credit Union branch?
The branch is closed on November 27-28, December 24-25, and January 1 during the holiday season.
Are there ATMs nearby the State Employees’ Credit Union Wilmington branch?
Yes, nearby ATMs include CashPoints® ATM, PNC ATM, and Bitcoin Depot Bitcoin ATM for convenient cash access.
What healthcare facilities are located near the Wilmington branch?
Nearby healthcare options include Hanover Pediatrics, Coastal Carolina Pediatric Dentistry, and Pine Valley Animal Hospital for medical and dental needs.
Are there any convenient stores or gas stations close to the credit union's Wilmington location?
Yes, Sheetz, Han-Dee Hugo's, Exxon, and bp gas stations are nearby, providing convenient options for fuel and quick shopping.