A not-for-profit financial cooperative owned by its members, SECU has been providing employees of the State of North Carolina and their families with consumer financial services for over 80 years.
ATMs are supposed to be convenient for those that can’t physically make it into the bank during business hours. I work 8-5 every day and this is the 3rd time I’ve tried making a deposit at this branch, resulting in the atm saying it can’t do any cash transaction at this time.
CJ
Charles Jacobs
May 29, 2024
5.0
This is who I bank with.
RR
ra rath
May 25, 2024
1.0
Very disappointed in this bank I had money taken from my account and I was told I have to wait a day to put in a claim to wait possibly 2 weeks for them to do an investigation to get my money back.
I waited a day and called secu for them to tell me I have to wait again until the active today sign is gone 🤦🏾♂️
I get there’s a process and procedure
But like $ was taken it’s no long in my account we should maybe lock my account or possibly send me a new card why are we waiting so long to do an investigation when $ I had in my account is gone and I tell you I tried to reach the other party and their numbers dead and I don’t make transactions with that company
that alone should be automatically start to an investigation so I can get my $ asap.
Frequently Asked Questions About State Employees’ Credit Union
What is State Employees' Credit Union and who does it serve?
State Employees' Credit Union (SECU) is a not-for-profit financial cooperative owned by its members, serving employees of the State of North Carolina and their families for over 80 years.
Where is State Employees' Credit Union located in Wilmington, NC?
SECU is located at 5011 Randall Parkway, Wilmington, NC 28403, USA.
What are the operating hours of State Employees' Credit Union on weekdays?
SECU is open Monday through Friday from 8:30 AM to 5:30 PM and closed on weekends.
Is State Employees' Credit Union open on major holidays?
SECU is closed on holidays including November 27 & 28, 2025, December 24 & 25, 2025, and January 1, 2026.
What financial products does State Employees' Credit Union offer?
SECU offers checking and savings accounts, education and retirement savings, investment accounts, credit cards, mortgages, HELOC, refinancing, special mortgage programs, auto and personal loans, and various insurance products.
Does State Employees' Credit Union offer any additional services?
Yes, they provide services such as foreign currency exchange, notary services, safe deposit boxes, savings bonds, and coin redemption.
Is the Wilmington SECU branch accessible for wheelchair users?
Yes, this SECU branch has a wheelchair-accessible entrance and parking.
What nearby ATMs can I use around State Employees' Credit Union on Randall Parkway?
You can use the nearby CashPoints® ATM located close to SECU, providing convenient access for cash withdrawals.
Are there any professional services nearby that customers might visit before or after SECU?
Nearby professional services include Fly4Pix for event photography and real estate services, WebWorks89 for web design and internet marketing, and Crossley McIntosh & Collier for legal services.
What recreational areas can I visit near the SECU branch in Wilmington?
Cape Fear Stop N Shop is a nearby park where customers can relax before or after visiting SECU.