First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.
All the bad reviews are just from dramatic Karen’s. Everyone here is so nice and ready to help you. Never had an issue.
LL
LAURA LEE
Feb 9, 2024
1.0
This branch is the absolute worst. Everyone here should be fired.
AA
Amanda
Jun 12, 2023
1.0
Horrible place, listed everywhere that they close at 5pm but they lock the doors at 4:30pm because they are lazy and don’t want to work. Everyone here should be fired!!!!
Frequently Asked Questions About First Citizens Bank
What are the standard operating hours for First Citizens Bank at 2200 South 17th Street?
The bank is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Does First Citizens Bank offer drive-through services, and what are the hours?
Yes, the drive-through is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on weekends.
What banking products and services does First Citizens Bank provide at this location?
Services include Checking, Savings, Personal Lending, Home Equity, Credit Cards, Online and Mobile Services, Business Checking, Business Lending, Business Credit Cards, and Merchant Services.
Where is the First Citizens Bank branch located in Wilmington?
It is located at 2200 South 17th Street, Wilmington, NC 28401, United States.
Is First Citizens Bank closed on any upcoming holidays?
Yes, it will be closed on November 11, 2025, November 27, 2025, December 25, 2025, and January 1, 2026.
How can I contact First Citizens Bank by phone or fax?
You can call them at +1 910-792-6660 and send a fax to +1 984-867-3225.
Are there any pharmacies nearby if I need to pick up prescriptions after visiting the bank?
Yes, Walgreens is located nearby and offers pharmacy and convenience store services.
What dining options are available close to First Citizens Bank?
Jimmy John's sandwich shop and Phoenix Mart convenience store/restaurant are nearby convenient dining options.
Are there medical facilities near the bank location for health-related appointments?
Yes, nearby medical centers include Atlantic Brain and Spine, Novant Health General Surgery, and Atlantic Neurosurgical.
Is there a gas station close to First Citizens Bank for refueling or quick stops?
Yes, Exxon gas stations are located nearby for fueling and automotive needs.