Business Details
About
BankFirst Citizens Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.
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11 reviews
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- NGNathan GilbertOct 16, 20255.0Always super helpful, thank you guys!
- DADebra AllmanSep 10, 20254.0For the most part. I love the convenience and friendly staff. But waiting pending transaction, takes forever.
- JMJ MagpieJan 2, 20201.0This is the poorest customer service I’ve ever received from first citizens bank I will never make it this branch again and don’t recommend you do either
Frequently Asked Questions About First Citizens Bank
What are the regular business hours for First Citizens Bank in Wilmington - Downtown?
First Citizens Bank is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Does First Citizens Bank offer drive-through service hours?
Yes, the drive-through is available Monday to Friday from 9:00 AM to 5:00 PM, and it is closed on weekends.
Where is First Citizens Bank located in Wilmington?
The bank is located at 315 Market Street, Wilmington, NC 28401, USA.
What types of banking products does First Citizens Bank offer?
They offer checking, savings, personal lending, home equity, credit cards, online and mobile services, business checking, business lending, business credit cards, and merchant services.
Does First Citizens Bank provide any specialized financial services?
Yes, they provide Private Wealth Advisory and Business Lender services.
Is there a convenient way to book an appointment with First Citizens Bank?
Yes, appointments can be booked online using their reservation URL at https://outlook.office365.com/owa/calendar/WilmingtonDowntown@firstcitizens.com/bookings/.
What should customers know about First Citizens Bank's holiday hours?
The bank is closed on major holidays including November 11, November 27, December 25, and January 1.
Are there mortgage lenders nearby First Citizens Bank that customers can consult?
Yes, nearby mortgage lenders include Eric Hickman, Henry Cherry, Mitch Lamm, Stacy J. Ankrum, and Paula Humphrey, who can assist with mortgage-related services.
What community services and social organizations are located around First Citizens Bank?
Nearby community and social service organizations include Operation Pretty Things, Catholic Charities, Family Promise of the Lower Cape Fear, New Hanover Disaster Coalition, Soaring As Eagles Outreach Ministry, and Cape Fear Latinos, which customers might engage with for community support.
Where can I find a nearby cafe if I want to visit before or after visiting First Citizens Bank?
You can visit Portside Cafe, a nearby coffee shop and restaurant, perfect for a break before or after your banking visit.