First Citizens Bank

2.9
16 reviews

About

BankFirst Citizens Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.

Location

First Citizens Bank
440 South College Road, Wilmington, NC
28403, United States

Hours

Reviews

2.9
16 reviews
5 stars
7
4 stars
0
3 stars
0
2 stars
2
1 star
7
  • TJ
    Tiffany Johnson
    Jan 3, 2025
    1.0
    Sitting here waiting for the bank to open and the employees call the cops on me for waiting for the bank to open! It’s 8:54 and they open @9am. I work nights as a nurse caring for people with disabilities and this is how they treat their customers!!! “ suspicious vehicle”…….white old female with non tinted windows waiting for the bank to open…..the Hampstead location did the exact same thing to me! Take your business elsewhere…….clearly they are racist bigots here!!!!
  • CJ
    Catherine Jackson
    Aug 15, 2020
    1.0
    If you’re not open on Saturday, update your Google profile.
  • AA
    Anne Alexander
    Mar 16, 2020
    5.0
    Great employees, great service
  • DT
    dave torbett
    Sep 24, 2019
    5.0
    Long time First Citizens customer and now live out of state but have kept my accounts at the bank. Was in Wilmington for a visit and needed to make some transactions including wiring funds. The staff here were very helpful and took care of my needs. Excellent staff! Great service.

Frequently Asked Questions About First Citizens Bank

What are the regular banking hours for First Citizens Bank at 440 South College Road?

The bank is open Monday through Friday from 9:00 AM to 5:00 PM. It is closed on Saturdays and Sundays.

Is the First Citizens Bank branch on South College Road open on public holidays?

No, the branch is closed on certain holidays including November 11, November 27, December 25, and January 1.