Business Details
About
BankATM
Welcome to First Bank Wilmington, NC!
We are the community bank for Wilmington, NC and are conveniently located in Wilmington off of South College Rd. Here you’ll find straightforward advice from our local financial experts and sophisticated financial products to keep your accounts on the right track. We offer personal banking, business banking, digital and mobile banking, mortgage loans, insurance options, and wealth management services.
At First Bank, we offer the same services as the big banks, but with personalized service from bankers who know your name and live in your neighborhood of Wilmington - Monkey Junction, NC. Member of FDIC. Equal Housing Lender.
Details
- Requires appointmentNot available
- Drive-throughAvailable
Location
First Bank - Wilmington - Monkey Junction, NC
5102 South College Rd., Wilmington, NC
28412, United States
Hours
Reviews
3.1
11 reviews
5 stars
5
4 stars
1
3 stars0
2 stars0
1 star
5
- JTJ TSep 5, 20254.0Harrison, Isabelle, and Abby are great! Everybody else is rude, and they have no clue what’s going on.
- MLmatt luongoJan 15, 20231.0Do yourself a favor and find another bank, and I'm not just talking about this location. I have never known a bank with so little follow through, no accountability, and no resolve to fix mistakes that happen repeatedly and often. I took my money out a long time ago. The employees were friendly but my problem of getting "mail fees" over again even though I had gone to all paperless and contacted the bank 3times. they did refund once and I thought it was fixed, couple months later I see the mail fees are back for $5.00 every month. I closed that account. Now my spouse has had various bills not get paid and transfers not go through. The receiving merchants always say the same thing- "First Bank says that account does not exist and reversed transaction". The first time I figured maybe we made a typo mistake and things happen. Now for the 3rd time with a 3rd different merchant, na man we're done completely.
- PHPJ HosangAug 12, 20201.0I have had a savings account with this bank for over 2 years. The employees at all the branches I have used have been very friendly and helpful--until today. Went into the Monkey Junction branch today to make a deposit since I was never issued an ATM card for savings only account. 2 tellers and a 3rd employee standing behind their windows. No one looked up or acknowledged me. There were also 2 cars in the drive up window line. I was the only customer inside. I stood there for over 5 minutes as did the cars outside. Finally one of the tellers left her window and went elsewhere in the building. The other teller turned to look at the cars in line and didn't move or call me over to the window. Apparently customers are way down the list for priorities. I finally left and no one looked up as I walked out. Both cars were still waiting for help too.
Frequently Asked Questions About First Bank - Wilmington - Monkey Junction, NC
Where is First Bank - Wilmington - Monkey Junction, NC located?
First Bank - Wilmington - Monkey Junction is located at 5102 South College Rd., Wilmington, NC 28412, US.
What are the main banking services offered at this First Bank location?
This First Bank location offers personal banking, business banking, digital banking, mortgage loans, insurance options, and wealth management services.
What are the operating hours of First Bank - Wilmington - Monkey Junction, NC?
The bank is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays. It is also closed on certain holidays such as November 11, November 27, and December 25, with shortened hours on December 24.
Does First Bank - Wilmington - Monkey Junction offer mobile banking apps?
Yes, First Bank provides mobile banking apps available on both Android and iOS platforms.
Can you tell me about the mobile and digital banking features at First Bank?
First Bank offers digital banking solutions including an easy-to-use mobile banking app, mobile check deposit, mobile wallet, Zelle, bill pay, alerts, text banking, and external transfers.
Does this bank have a drive-through service?
Yes, this First Bank location features a drive-through service for customer convenience.
Are appointments required to visit First Bank - Wilmington - Monkey Junction, NC?
No, appointments are not required to visit this First Bank location.
What nearby restaurants can I visit before or after my banking at First Bank in Monkey Junction?
You can enjoy meals at nearby restaurants such as O'Charley's for breakfast or brunch, Junction 421 which offers American cuisine and gastropub experience, Osteria Cicchetti for Italian food, or Ming Yao Restaurant for Chinese and Asian cuisine.
Are there any entertainment or recreational places near First Bank - Wilmington - Monkey Junction?
Yes, nearby entertainment spots include Game Stop for video games and arcade, Tidewater Pickleball Park for active life sports, and Wilmington Royals lounge and pub for socializing.
What nearby amenities could be useful for someone visiting First Bank?
Nearby amenities include Lowe's Home Improvement for home projects, several pharmacies like Araceli Leon and Joshua Jones, beauty salons such as Great Clips, and community services like Uacc Wilmington and United Advent Christian Church.