Bank OZK

3.8
10 reviews

About

Bank
This full-service Bank OZK banking center is conveniently located to serve and support the families and businesses that make up this community. Our bankers understand the local needs and can provide expert guidance along with customized solutions to help our customers reach their financial goals. Whether in-person or through our digital banking services, we want you to have a truly exceptional experience.

Location

Bank OZK
1105 Military Cutoff Rd., Wilmington, NC
28405, United States

Hours

Reviews

3.8
10 reviews
5 stars
7
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0
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0
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0
1 star
3
  • TF
    Tommy Foster
    Oct 20, 2025
    1.0
    Poor Service and poor management at the Wilmington NC Branch in our experience and opinion. We visited the branch to make a large principal payment. We asked three specific times to the teller to confirm the payment was made to principal. Two days later the payment listed all paid to interest. We contacted the Wilmington branch and the branch manager informed us there was a system problem. We contacted Bank of OZK corporate customer service who stated on a recorded line the branch manager had provided us inaccurate information. The rep stated the transaction was processed on a hand written ticket and clearly listed interest payment incorrectly. Bank of OZK customer service was very helpful and assisted us timely and professionally to correct the careless mistake at the Wilmington branch. We sincerely hope Executive management at Bank of OZK will take steps to address the poor management at the Wilmington location. Excellent Service from Bank OZK customer service line.
  • BW
    Betty Weeks
    Jan 31, 2025
    5.0
    I just opened a CD, Money Market and Checking account at Bank OZK Professional, friendly and amazing customer service from the minute you step into the lobby. I worked with Rob Gauthier and Aza who were so patient and helpful in setting up my accounts. Great rates for my CD and Money Market. Highly recommend the bank and Rob! Oh, and they are dog friendly!
  • JS
    Jason Smith
    May 22, 2023
    1.0
    Worst banking experience. Always takes forever for any type of service.
  • MP
    M Pasch
    May 29, 2020
    5.0
    Professional, caring and a great community partner. We are so happy with the service and banking products for our business.
  • DM
    Delly Mellor
    Mar 11, 2017
    5.0
    Best baking experience I've ever had. First class all the way. Friendly, helpful staff; free business checking accounts. Holiday party for all clients. Been using this bank for almost 3 years and love how they really make you feel welcome each time I drop in. Super nice to my kids, too :)

Frequently Asked Questions About Bank OZK

What are the regular business hours for Bank OZK at 1105 Military Cutoff Rd. in Wilmington, NC?

Bank OZK is open Monday from 9:00 AM to 4:30 PM and Tuesday to Friday from 9:00 AM to 5:00 PM. The branch is closed on weekends.

When is the Bank OZK drive-through service available?

The drive-through at Bank OZK operates Monday through Friday from 9:00 AM to 5:00 PM and is closed on weekends and holidays.