This full-service Bank OZK banking center is conveniently located to serve and support the families and businesses that make up this community. Our bankers understand the local needs and can provide expert guidance along with customized solutions to help our customers reach their financial goals. Whether in-person or through our digital banking services, we want you to have a truly exceptional experience.
Poor Service and poor management at the Wilmington NC Branch in our experience and opinion. We visited the branch to make a large principal payment. We asked three specific times to the teller to confirm the payment was made to principal. Two days later the payment listed all paid to interest. We contacted the Wilmington branch and the branch manager informed us there was a system problem. We contacted Bank of OZK corporate customer service who stated on a recorded line the branch manager had provided us inaccurate information. The rep stated the transaction was processed on a hand written ticket and clearly listed interest payment incorrectly. Bank of OZK customer service was very helpful and assisted us timely and professionally to correct the careless mistake at the Wilmington branch. We sincerely hope Executive management at Bank of OZK will take steps to address the poor management at the Wilmington location. Excellent Service from Bank OZK customer service line.
BW
Betty Weeks
Jan 31, 2025
5.0
I just opened a CD, Money Market and Checking account at Bank OZK
Professional, friendly and amazing customer service from the minute you step into the lobby.
I worked with Rob Gauthier and Aza who were so patient and helpful in setting up my accounts. Great rates for my CD and Money Market. Highly recommend the bank and Rob!
Oh, and they are dog friendly!
JS
Jason Smith
May 22, 2023
1.0
Worst banking experience. Always takes forever for any type of service.
MP
M Pasch
May 29, 2020
5.0
Professional, caring and a great community partner. We are so happy with the service and banking products for our business.
DM
Delly Mellor
Mar 11, 2017
5.0
Best baking experience I've ever had. First class all the way. Friendly, helpful staff; free business checking accounts. Holiday party for all clients. Been using this bank for almost 3 years and love how they really make you feel welcome each time I drop in. Super nice to my kids, too :)
What are the regular business hours for Bank OZK at 1105 Military Cutoff Rd. in Wilmington, NC?
Bank OZK is open Monday from 9:00 AM to 4:30 PM and Tuesday to Friday from 9:00 AM to 5:00 PM. The branch is closed on weekends.
When is the Bank OZK drive-through service available?
The drive-through at Bank OZK operates Monday through Friday from 9:00 AM to 5:00 PM and is closed on weekends and holidays.
Is Bank OZK open on major holidays?
No, Bank OZK is closed on Veterans Day (November 11), Thanksgiving Day (November 27), and Christmas Day (December 25).
Where is the Bank OZK branch located in Wilmington?
The Bank OZK branch is located at 1105 Military Cutoff Rd., Wilmington, NC 28405.
How can I contact Bank OZK Wilmington by phone?
You can reach Bank OZK at 1105 Military Cutoff Rd. by calling +1 910-509-5757.
What services does Bank OZK offer at this location?
Bank OZK provides full-service banking, offering expert guidance and customized financial solutions both in-person and through digital banking.
Which banks are located near Bank OZK at 1105 Military Cutoff Rd.?
Nearby banks include Regions Bank and South State Bank, both conveniently located for your banking needs.
Are there financial advisors near Bank OZK Wilmington?
Yes, nearby financial advisors include Bob Morgan Financial Advisor, David Dupont, Pete Cox-Northwestern Mutual, and Morgan Stanley Financial Advisors to help with your financial planning.
What leisure activities or dining options are near Bank OZK on Military Cutoff Road?
You can visit winestore. Wilmington for wine and food, Nikki's Hibachi Steak House and Sushi Bar for Japanese cuisine, or check out E MOTION Yoga Pilates Barre for fitness and wellness near Bank OZK.
Is there a way to stay connected with Bank OZK online or on social media?
Yes, you can visit their website at https://www.ozk.com/personal/ or follow their Facebook page at https://www.facebook.com/349402622265983 for updates and information.