Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.0
12 reviews
5 stars
3
4 stars0
3 stars0
2 stars0
1 star
9
- KBKimberly BrownSep 11, 20251.0I was supposed to have a callback appointment today at 230 pm with this branch. Had an email reminder and everything. Took time out of my workday for this. No one called me. When I called them twice, I had to leave a message. No one ever called me back. Terrible customer service!
- RBRenee BeattyNov 28, 20231.0The ATM took my money on 11/16/2023!! It gave me one dollar bills instead of 20 dollar bills. I have filed complaints and they reported that the ATM balanced correctly on that day. This is the same day that the bank was closed at 2:46 pm on a Thursday. They said there are no cameras to review...which is a lie. They can view everything. I am beyond LIVID and will see what other avenue I can take.
- BWBrandi WardJul 7, 20231.0WOW!! I can’t believe how a bank would hire people that are so disrespectful!!! Never judge a book by its cover!! We were thinking about transferring all we’re business an personal accounts over to trust bank. But I think we have made our decision very quickly. We will not be doing any type of business with trust bank ever.
- EWEric WardJul 7, 20231.0This is one of the sorriest banks I’ve ever dealt with!!! Everytime I’ve had any dealings with them the people there are so rude, and will not try to help you in any way!! They’ll try there BEST to make it hard for you in anyway possible. I would never ever trust these people with my money or do any type of business with them if any of my customers ever writes me a check and is dealing with trust bank, I’ll either tell them to get me cash or I can’t do the job for them, just because I would have to deal with trust bank. I gave them a no star.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the Truist Whiteville Main branch's regular business hours?
The Truist Whiteville Main branch is open Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
When is the drive-through service available at Truist Whiteville Main?
The drive-through at Truist Whiteville Main operates Monday through Thursday from 9:00 AM to 5:00 PM and on Fridays from 9:00 AM to 6:00 PM. It is closed on weekends.
How can I open a new account at Truist Whiteville?
You can open a new account online, by visiting the branch during business hours where you can receive a temporary debit card, or by phone at 844-4TRUIST during Monday to Friday from 8 AM to 8 PM and Saturday from 8 AM to 5 PM.
What types of accounts does Truist offer?
Truist offers checking and savings accounts. Checking accounts are for daily transactions like debit card purchases and deposits, while savings accounts are meant for saving money toward a goal or emergency fund.
How do I activate my Truist debit card?
You can activate your Truist debit card online, which will allow you to make digital and in-person purchases using the funds in your checking account.
What services are available at the Truist Whiteville Main branch?
Services include deposit transactions, loans, credit cards, mortgage loans, investment services, insurance, treasury and trust services, foreign currency exchange, and more available by appointment or in branch.
Are there any nearby places to visit around Truist in Whiteville for shopping?
Yes, S&Y Shoe Boutique is a nearby shoe and clothing store where you can shop after your visit to Truist.
If I'm visiting Truist in Whiteville, where can I find entertainment nearby?
701 Lanes, a bowling alley providing active life and entertainment options, is located near the Truist Whiteville branch and is a great place to visit.
Are there financial service options nearby Truist in Whiteville?
Yes, Western Union offers money transfer services nearby, and BB&T is another nearby bank providing financial and mortgage services.
Can I find nearby facilities for personal care near Truist Whiteville?
Yes, there are several barbershops and beauty salons nearby including In The Cut Barbershop, Unique Cuts Inc, Walker Barber Shop, High Status Salon, and Purpose Hair Studio for personal grooming needs.