First Citizens Bank

3.3
21 reviews

About

BankFirst Citizens Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.

Location

First Citizens Bank
302 E 2nd St., West Jefferson, NC
28694, United States

Hours

Reviews

3.3
21 reviews
5 stars
10
4 stars
3
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0
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0
1 star
8
  • CB
    Chris Bare
    Mar 23, 2022
    5.0
    Great bank. Very friendly and helpful staff.
  • EM
    Emily Murphy
    Jan 17, 2022
    5.0
    You are always greeted with a warm, friendly smile from each employee. After you have been in there 2+ times, they greet you like an old friend and by your name. I love each and every one of the employees there. Keep on keeping on guys. You are loved!
  • AG
    Amanda Gentry
    Nov 22, 2021
    1.0
    Usually have a great experience with customer service at this branch in West Jefferson. Not today. The rep that answered appeared not to be customer service trained. My hope is that she was just a temp for the day. Really disappointed for the first time at this branch.
  • JC
    Jeremiah Campbell
    Jun 9, 2021
    1.0
    This Bank itself is a joke! The Workers in the Jefferson Bank are all great people and very helpful but the Bank itself and how it operates is a joke. The worst bank I’ve ever dealt with in my Life!! I highly Recommend not Opening an account with this bank! Avoid At all Costs!

Frequently Asked Questions About First Citizens Bank

What are the regular banking hours for First Citizens Bank in West Jefferson?

The bank is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.

Is there a drive-through service available at the West Jefferson First Citizens Bank location?

Yes, the drive-through is available Monday to Friday from 9:00 AM to 5:00 PM and closed on weekends.