Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.2
53 reviews
5 stars
13
4 stars
4
3 stars0
2 stars
1
1 star
35
- JSJeanne Smith3 days ago1.0This bank branch is the worst for costomer service. I had to call several times over several days before I could get someone to answer the phone. When I finally was able to get someone on the line, the bank associate set me up with an appointment for the following week for either Thursday or Friday with a banker. She said the banker would call me back later on in the week to let me know which day the following week the appointment would be set for. No one called me back. I attempted to call and get a hold of someone over the next week and left several messages over several days for a call back and I never heard from anyone. I then tried to set up an appointment through the Truist website, and there were no days or times available to book for the Wayesville location. I called the main Truist line to set the appointment up and they also confirmed that no appointments were available to book online. This bank is one hour from my home so it's not like I can just drive there to discuss in person. I finally had to drive to Georgia to get help with a Truist branch there. Please Waynesville Truist, work on your customer service a little better. This is only one reason I will never have an account at your bank.
- DPD PerryNov 7, 20251.0They never answer the phone. Seriously, never.
- LPLisa ParkerOct 14, 20251.0I've been sitting in the drive-through now for 20 minutes. I'm only making a simple cash deposit and I am still waiting. It should never take this long when I gave them the deposit 10 minutes ago. My dog can count faster
- MRMark RossSep 30, 20251.0Branch does not have enough employees to properly conduct business. Stuck having to do all transactions via drive through. Such a pain.
- LBLeiha BoyerJun 14, 20254.0Despite not having an account and us showing up literally at 11:55am on saturday when they close at noon...they were very nice. Cashed a check drawn on their bank without any problems
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the regular business hours of Truist in Waynesville?
Truist is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. The branch is closed on Sundays.
When is the drive-through service available at Truist?
The drive-through service operates Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
Which services can I access at the Truist branch in Waynesville?
The Waynesville Truist branch offers deposit transactions, direct retail loans, credit cards, business loans, mortgage loans, insurance services, investment services, treasury services, trust services by appointment, international and retail wire transfers, leasing services by appointment, cash management by appointment, and foreign currency exchange.
How can I open a new account with Truist?
You can open an account online, by visiting a branch during business hours, or by calling 844-4TRUIST (844-487-8487). Note that Truist CDs require a branch visit.
What types of accounts and products does Truist offer?
Truist offers checking accounts, commercial accounts, credit cards, loans, mortgages, online and mobile banking, personal savings, small business banking, and wealth management services.
How do I activate my Truist debit card?
You can activate your debit card online to start making digital purchases and in-person payments using your checking account funds.
Are there any other Truist ATMs nearby the main branch in Waynesville?
Yes, there is a Truist ATM located nearby, providing convenient access to cash and other ATM services.
What dining options are near the Truist branch in Waynesville for a meal before or after my visit?
Nearby dining includes Suwana Asian Cuisine offering Thai, Asian, and Japanese food, Firefly Taps & Grill known for comfort food, Blossom on Main specializing in Thai cuisine, and Birchwod Hall Southern Kitchen serving southern and American dishes.
Are there any nearby businesses where I can shop for gifts and jewelry near Truist?
Yes, nearby you can find Tammy's Jewelry for fine jewelry, Affairs of the Heart offering flowers and gifts, and Salmagundi Gallery, Inc which also provides flowers and gifts alongside art and interior design.
What languages are supported at the Truist Waynesville branch?
The branch supports both English and Spanish to assist a wider range of customers.