At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
The lines were not long at the time I was there. There are two ATM Drive Thru lines! This a great, because Baby it's cold outside!
JS
jaime shiver
Dec 30, 2025
1.0
I had an issue with a mobile deposit and called the Truist 800 number for assistance. They told me to contact my local branch, which I did. Unfortunately, the branch representative didn’t ask me any questions or gather any information about the issue. Instead, she suggested I make an appointment to come into the branch so we could call the same 800 number together.
I don’t understand the purpose of that. If there was nothing she could do to help or even attempt to look into the issue, why waste my time coming in just to make a phone call I’m fully capable of making myself? I expected at least some effort to assist or explain the limitation.
DC
Denise Carrillo
Sep 9, 2025
5.0
Dean was the kindest person at the bank! 10/10
CS
Connor Sill
Sep 8, 2025
5.0
Dean was super helpful!
LJ
lauren jackson
Jan 18, 2025
2.0
I stopped by the teller to get cash out and specifically requested which account to pull money from and that I needed the cash in small denominations. While the teller was very friendly and quick to serve, the teller did not do what I asked. Money was pulled from the wrong account and the money was given in all 20’s and 10’s. My fault for not checking the envelope before I left the parking lot, but goes to show you can’t expect things to be done right the first time and must check over people’s work.
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the business hours for Truist's drive-through service?
The drive-through at Truist is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
Can I open a Truist checking account online or do I need to visit a branch?
You can open a new checking account online, by visiting a branch, or by phone. Note that Certificates of Deposit (CDs) must be opened in a branch.
How do I activate my Truist debit card?
You can activate your debit card online to start using it for digital and in-person purchases linked to your checking account.
What types of accounts does Truist offer?
Truist offers checking accounts for daily transactions and savings accounts for saving money towards goals or emergencies.
Where is the Truist branch located in Wake Forest?
The Truist branch is located at 1821 S Main St, Wake Forest, NC 27587.
What banking products are available at this Truist location?
This Truist location offers Checking, Commercial accounts, Credit Cards, Loans, Mortgage services, Online & Mobile Banking, Personal Savings, Small Business Banking, and Wealth Management.
Are there any popular dining options near Truist in Wake Forest?
Yes, nearby dining options include First Watch - Heritage Junction for breakfast and brunch, Planet Smoothie for smoothies and health foods, and Gonza Tacos Y Tequila offering Mexican food and a bar experience.
What recreational activities can I find near Truist in Wake Forest?
Nearby recreational spots include Camp Chillin' Wake Forest ice skating rink and Brookfields Indoor Golf & Lounge for golf and entertainment.
Are there convenient ATMs near the Truist branch?
Yes, nearby ATMs include the BB&T ATM and LibertyX Bitcoin ATM, providing access to cash and currency exchange services.
Does Truist offer small business banking services at this branch?
Yes, Truist provides small business banking services, including business checking accounts and business loans, to support local businesses.