State Employees’ Credit Union

3.7
43 reviews

About

Credit UnionBankState Employees' Credit Union
A not-for-profit financial cooperative owned by its members, SECU has been providing employees of the State of North Carolina and their families with consumer financial services for over 80 years.

Details

  • Wheelchair accessible entranceAvailable

Location

State Employees’ Credit Union
1116 Jenkins Road, Wake Forest, NC
27587, United States

Hours

Reviews

3.7
43 reviews
5 stars
25
4 stars
3
3 stars
1
2 stars
3
1 star
11
  • CC
    Chantille Chant
    Sep 3, 2025
    3.0
    The employees are so polite and helpful. I was there to get clarification on a situation. I got great insight on my concern and will deal with accordingly separately from SECU. The other issue with my bank card, which never worked. SECU didn’t create the clarification problem, but another member of fraudulent acts did. It would be awesome if they would withdraw further transactions with that member. Who’s to say if their documents presented are valid. Now, the intake lady up front was awesome. She had me busy between the two employees. My total actual total lingered wait time was less than five minutes. Sorry no inside pictures of a bank! Which is actually great, because one older lady had issues with keeping her dress down while sitting. She was showing her goods. I helped her one time to pull it down, because an older man across from her was doing everything not look. I pray someone else helped her out. She was there when I arrived and still sitting there when I left. She was trying to do something on her phone. I’m sure they took care of her.
  • TH
    Theresa Hlava
    Jul 17, 2025
    4.0
    I have had a very good experience at this branch. I've needed notary services and it has been a good experience every time. I'm done and on my way in minutes, where at my larger bank I've had to make an appointment and still waited for a full hour!
  • PA
    payton a
    Jun 20, 2024
    1.0
    Did not like my experience with Rhonda T. at all. She was very passive aggressive for no reason, snatching my check from my hand, rolling her eyes, making little comments, the dismissive attitude and acting like I was bothering her was very unnecessary. I'd probably be like that too if I was miserable and looked like I was withering away but she definitely needs to do better on her customer service skills because I was very confused on her behavior.
  • JM
    Jazz Rock Fusion & Synthesizer Music
    Aug 25, 2020
    5.0
    You couldn't ask for a better place to take care of your banking needs. They have very kind and helpful staff. We have had several loans with them and rates were excellent. They will even do your tax returns for you. After the disaster of trying to do business with SunTrust, this credit union was like a whole new world. Highly recommended. 👍💰

Frequently Asked Questions About State Employees’ Credit Union

What type of financial institution is State Employees’ Credit Union?

State Employees’ Credit Union is a not-for-profit financial cooperative owned by its members, providing consumer financial services.

Where is the State Employees’ Credit Union branch located in Wake Forest?

It is located at 1116 Jenkins Road, Wake Forest, NC 27587, USA.