First Citizens Bank

2.9
13 reviews

About

Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.

Location

First Citizens Bank
90 West Main Ave, Taylorsville, NC
28681, United States

Hours

Reviews

2.9
13 reviews
5 stars
6
4 stars
0
3 stars
0
2 stars
1
1 star
6
  • CT
    Chad Towery
    Oct 9, 2025
    5.0
    Very professional always willing to help out with any questions The tellers are great.
  • MJ
    Mercy Jantz
    Dec 8, 2023
    1.0
    It's literally like a bank that doesn't know how to do banking. A couple of the tellers are pleasant, but the "know-how" is non-existent. My father opened an IRA with a FSB in my state when he amd mom were visiting. After he died, my mother went to transfer those funds in her local Taylorsville, NC FSB branch, and learned FSB lost the beneficiary documents. She had went to this local branch and 2 branches in VA searching for hard copies with no luck. The bank kept saying they were working on it but never provided her any communication. She ultimately had to wait 60 days (according to the bank) and then made several trips to the county court clerk for a letter of deficiency to get the issue resolved that this bank created and then couldn't fix.
  • LN
    Lisa Newhouse
    Nov 21, 2020
    5.0
    Super helpful and friendly staff! I chose First Citizens because they had the best rates in town for starting a small business account. When I set up the account, they walked me through everything very clearly, and I was confident that I was making the best choices for my business. They also educated me on future products that are available when my business reaches certain milestones.
  • KK
    K
    Jun 8, 2020
    5.0
    I only used drive up atm

Frequently Asked Questions About First Citizens Bank

What are the regular business hours for First Citizens Bank in Taylorsville?

The bank is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.

Does First Citizens Bank in Taylorsville offer drive-through service?

Yes, the drive-through service is available Monday through Friday from 9:00 AM to 5:00 PM, and it is closed on weekends.