Business Details
About
Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.
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- JJJustinAug 15, 20231.0I am utterly disappointed with my interactions at Swansboro 1st Citizens Bank. My first attempt to set up an appointment was met with confusion as I arrived at the designated time only to be told there was no record of it. They asked me to return later that day, but upon doing so, I was left waiting well past my appointment time only to be informed that the banker was no longer accepting clients for the day. Undeterred, I came back to open a business account, only to be met with the same level of disarray. The teller insisted my appointment was at a different time, despite my clear confirmation. Their lack of internal communication and professionalism was painfully evident as I observed the chaos amongst the staff. My time is valuable, and it's disheartening to see a bank that claims to prioritize its patrons exhibit such carelessness. I will not only be refraining from pursuing my business account with them but also canceling my personal account. I hope this review serves as a cautionary tale for others who are seeking a reliable and organized banking experience. It's clear that customer care is not a priority at Swansboro 1st Citizens Bank.
- MUMarcel UlrichMay 12, 20215.0What can one say it's a bank
- EDEdgar DetermanJan 30, 20205.0Very helpful people work here. I was kind of freaking out because i got weird notifications about my account, and the national automated number wasn't helpful. Called the branch itself, and the guy was super helpful and clear about my account. Took no time at all, and they are always helpful when i go in and deposit my paychecks as well.
Frequently Asked Questions About First Citizens Bank
What are the regular business hours for First Citizens Bank in Swansboro?
The bank is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.
Does First Citizens Bank offer drive-through banking services?
Yes, the drive-through is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.
Is First Citizens Bank open on major holidays?
The bank is closed on major holidays such as November 11, November 27, December 25, and January 1.
Where is First Citizens Bank located in Swansboro?
It is located at 302 Main Street, Swansboro, NC 28584, USA.
What banking products does First Citizens Bank offer at the Swansboro location?
They offer checking, savings, personal lending, home equity, credit cards, online and mobile services, business checking, business lending, business credit cards, and merchant services.
How can I schedule an appointment at First Citizens Bank in Swansboro?
You can book appointments online via their reservation URL: https://outlook.office365.com/owa/calendar/Swansboro@firstcitizens.com/bookings/
What types of financial services are provided by First Citizens Bank's Swansboro branch?
They provide general banking, commercial banking, innovation banking for businesses at every stage, personalized wealth management, and nationwide direct banking services.
Are there any nearby places to visit after banking at First Citizens Bank in Swansboro?
Yes, customers can enjoy local attractions like Riverview Park, the Farmers Market at Downtown Swansboro, or relax at Sunset Slush of Swansboro ice cream shop after their visit.
What nearby dining options are available near First Citizens Bank in Swansboro?
Nearby dining includes Preston's Corner Bar & Grill, Waffle House for breakfast and brunch, il Cigno Italiano for Italian cuisine, and Dini's Martinis and Desserts for cocktails and desserts.
Can customers combine banking with shopping or wellness activities nearby the Swansboro branch?
Yes, customers can visit boutiques like Cameo Boutique and Boro Girl Boutique or enjoy wellness at yoga studios such as Second Wind Eco Tours & Yoga and That Smile Inside Yoga and Wellness, LLC nearby.