Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.3
47 reviews
5 stars
11
4 stars
2
3 stars
2
2 stars
5
1 star
27
- MRMr. RickOct 17, 20251.0I stopped in to inquire about a business line of credit and opening 2 checking accounts. Nobody waiting but myself. I was ignored sat there 15 minutes I left apparently they don’t need anymore business. Forget about that bank they act like they don’t care about the customer.
- NBNicole BryantJul 21, 20251.0Felisha is why my experience is a 1 star I went to get money transferred and she said it would be in my account within 24 hours it was not when I went back to figure out why it’s because she said I could go and the money would be in my account soon instead of telling me I had to go to the front counter to transfer the money on top of that when I came in today she skipped me while I was waiting for a while and helped them instead even thought they just had walked in. Overall not impressed with my experience I wouldn't even hire this lady at fast food disappointed
- SDStacy DasherJun 27, 20254.0Aside from a longer than expected wait (they just need more tellers inside) everything was as expected. The staff were friendly, just slow going. I don't think that was their fault, but more just the system and how things operate. Not an unpleasant experience, just plan to spend a little more time than normal if going inside.
- VMVinny MaclemoreNov 13, 20241.0Paulette very unprofessional. Steer clear from this bank.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the regular operating hours for Truist's branch at 500 E Broad St, Statesville?
Truist is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
When is the drive-through service available at this Truist location?
The drive-through at Truist operates Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
What types of bank accounts can I open at this Truist branch?
You can open checking and savings accounts tailored to your needs. Checking accounts support day-to-day transactions, while savings accounts help you save for financial goals or emergencies.
How can I open a new account with Truist?
You can open an account online, by visiting a branch during business hours, or by phone at 844-4TRUIST (844-487-8487). Note that CDs must be opened at a branch.
How do I activate my Truist debit card?
Activate your debit card online to enable digital purchases and in-person payments using funds from your checking account.
What services does Truist offer at this Statesville branch?
Services include deposit transactions, retail and business loans, credit cards, mortgage and home equity lines, investment and trust services, cash management, international wire transfers, foreign currency exchange, and insurance services.
Are there nearby banks or ATMs close to the Truist branch at 500 E Broad St?
Yes, there are other Truist ATMs and branches nearby, as well as Piedmont Bank and Yadkin Wealth financial services, which you might consider for additional banking needs.
What local dining options are near the Truist branch?
Nearby barbecue restaurants like Randy's Bbq, Carolina Bar-B-Q, and Randy's Bar B Que offer great places to dine before or after your visit to Truist.
Are there any nearby recreational or community places around Truist in Statesville?
Yes, the Statesville Greenway Trail is nearby, where you can enjoy mountain biking or walking, and Broad Street Church of Christ for community connection and worship.
Can I schedule an appointment at this Truist branch?
Yes, you can make an appointment by visiting the online reservation link provided by Truist to better plan your visit.