Business Details
About
Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.
Location
Hours
Reviews
3.4
13 reviews
5 stars
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4 stars
1
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1 star
5
- EMElizabeth MorrisonJan 29, 20255.0I have always found First Citizens to be accommodating. Recently, the managers have helped brainstorm the best investment in several situations. I have been a customer since Northwestern closed.
- RSRandy SchroederAug 16, 20235.0I'm genuinely surprised by the bad reviews because I find their customer service to be excellent. It does look like those reviews are from years ago. I've been banking with First Citizens for years and had to call this branch to settle an issue I was having with an international wire transfer. The issue was my fault as I put in the wrong number for the wire. Keri went above and beyond to help me track the transfer and understand the issue. She was great and super helpful!
- GHGorg HorMar 19, 20221.0They are gonna nickel and dime you non stop. $1.50 just for a "mini statement". They have 1 atm, if you use a different one it's $6. The only people they put "forever first" are themselves. Seriously how greedy can you get.
- JWJames WattsNov 13, 20201.0These people let someone get in my account and buy 1,221 dollars of merchandise on my account and I have to wait 7-10 days before I get my money or a new card brag about their services but in reality they don't care about our accounts
Frequently Asked Questions About First Citizens Bank
What are the regular business hours for First Citizens Bank in Statesville?
The bank is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Does First Citizens Bank in Statesville have a drive-through service and what are its hours?
Yes, the drive-through is available Monday to Friday from 9:00 AM to 5:00 PM and closed on weekends.
Is First Citizens Bank in Statesville open on holidays?
No, the bank is closed on the following holidays: November 11, November 27, December 25, and January 1.
What services and products does First Citizens Bank in Statesville offer?
They offer checking and savings accounts, personal and business lending, home equity, credit cards, online and mobile services, merchant services, and business credit cards.
How can I book an appointment with First Citizens Bank at the 204 East Broad Street location?
You can book an appointment online via their reservation link: https://outlook.office365.com/owa/calendar/Statesville1@firstcitizens.com/bookings/
What is the address and contact number for First Citizens Bank in Statesville?
The bank is located at 204 East Broad Street, Statesville, NC 28677. The main phone number is +1 704-878-5900 and fax is +1 984-867-3356.
Are there any other banks or financial institutions near First Citizens Bank in Statesville?
Yes, nearby financial places include another First Citizens Bank branch, PNC bank, ACE Cash Express, Wells Fargo ATM, Nationwide Insurance: Griffin Insurance Agency Inc., and Emilio Lopez insurance agency.
What automotive services are available near First Citizens Bank in Statesville?
Nearby automotive-related places include McGriff, Hughes Garage, and Myers Tire & Auto Center for repair and maintenance services.
Are there dining options near First Citizens Bank where customers can eat?
Yes, Pizza Box is a nearby restaurant where customers can grab a meal before or after visiting the bank.
What schools and educational services are close to First Citizens Bank in Statesville?
Nearby educational institutions include American Renaissance School for elementary and middle school education and Camp Invention for elementary-level activities.