Business Details
About
Credit UnionBankState Employees' Credit Union
A not-for-profit financial cooperative owned by its members, SECU has been providing employees of the State of North Carolina and their families with consumer financial services for over 80 years.
Details
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.8
31 reviews
5 stars
20
4 stars
1
3 stars
2
2 stars0
1 star
8
- CBCrystal BensonMar 1, 20241.0Horrible customer service at the teller window. Condescending attitude and patronizing to customers. If you don’t like your job, get another one so that we can get better customer service. Went inside to Spruce Pine branch to report problem with ATM, teller’s attitude was awful and chose to blame me. I was going to let that part go until the teller decided to be patronizing and “explain” to me that if I continued to use the wrong PIN number at other places the card still wouldn’t work- and her tone and attitude were as if I was too stupid to know how a debit card and PIN number works. Assumptions because of my age and disability are very unwelcome and I told the teller before I left that I did not enjoy our interaction or her disrespect or patronizing. Ageism and disrespectful attitude because I look older and disabled are uncalled for and wrong.
- CHchristy harrellApr 2, 20161.0Horrible manager at this branch
- MJMary JohnsonMar 14, 20165.0It is a pleasure doing business with these folks. They are professional, competent and courteous.
Frequently Asked Questions About State Employees’ Credit Union
What are the regular business hours of State Employees’ Credit Union in Spruce Pine?
The credit union is open Monday through Friday from 8:30 AM to 5:30 PM and is closed on Saturdays and Sundays.
Is the State Employees’ Credit Union open on Veterans Day?
No, the Spruce Pine branch is closed on Veterans Day.
What holiday closures should I be aware of when visiting the State Employees’ Credit Union?
The branch is closed on November 27 and 28, December 24 and 25, and January 1.
What types of financial products does State Employees’ Credit Union offer?
They offer checking and savings accounts, education and retirement savings, investment accounts, credit cards, mortgages and refinancing options, HELOCs, auto and personal loans, as well as auto, home, and life insurance.
What services are available at the State Employees’ Credit Union in Spruce Pine?
Services include foreign currency exchange, notary, safe deposit boxes, savings bonds, and coin redemption.
How can I contact the State Employees’ Credit Union in Spruce Pine?
You can call their main phone at +1 828-766-6633 or email sprucepine@ncsecu.org.
Is the Spruce Pine SECU branch accessible for individuals with disabilities?
Yes, the branch has a wheelchair accessible entrance and parking.
Are there any cash withdrawal options nearby the State Employees’ Credit Union?
Yes, the CashPoints® ATM is located nearby for convenient cash withdrawals.
What automotive-related businesses are near the State Employees’ Credit Union?
Nearby are Philips Auto Parts, NAPA Auto Parts - Bailey's Auto Parts, Mike Brown Ford, Mike Brown Subaru, and a U-Haul Neighborhood Dealer for truck rentals.
What local community and government services are near the SECU branch?
Close by are the Town of Spruce Pine town hall, Spruce Pine Police Department, and several religious organizations including Shepherd’s Staff and Spruce Pine United Methodist Church.