At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Horrible customer service and no person around except one lady behind thick glass with a bad attitude. She asked me to speak louder so she could hear me, maybe if you weren't sitting behind the thick glass, you could hear people, very impersonable and just horrible experience. My first time in a Truist branch and will be my last.
Compare them to NFCU right up the road, a person greets you at the door, many friendly people walking around asking if they can help. Truist should take notes and learn from NFCU.
DO
David Owen
Sep 11, 2025
5.0
Victom of fraud, $7,310.....2 weeks later $ back in account! So very appreciative of all they do
FR
Fatima Razak
Jul 25, 2025
5.0
I love everything there and also the Customer service was so good
HH
halogamers18
Mar 22, 2021
1.0
How this is possible idk but I was on hold for like 10 minutes I just I just fed up and hung up. Maybe this place is under staffed but don't ever expect this branch to pick up the phone. I call the branches in sanford all the time, never been on hold hardly at all let alone for 10 minutes+
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist Spring Lake branch?
The drive-through is open Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
When is the Truist Spring Lake branch open for in-person banking?
The branch is open Monday to Thursday from 9:00 AM to 5:00 PM and Friday from 9:00 AM to 6:00 PM. It is closed on weekends.
How can I open a new account with Truist?
You can open an account online, by phone, or in person at a branch. Note that certificates of deposit (CDs) must be opened at a branch.
How do I activate my new Truist debit card?
You need to activate your debit card online to use it for digital purchases and in-person payments.
Which types of accounts does Truist offer?
Truist offers checking and savings accounts tailored to your needs, including features like debit cards and check-writing options.
What services does Truist provide at the Spring Lake branch?
Services include deposit transactions, loans, credit cards, investment services, mortgage loans, insurance, and more specialized services by appointment such as trust and treasury services.
Is there nearby ATM access for Truist customers in Spring Lake?
Yes, aside from the Truist branch ATMs, you can also find a BB&T ATM close by for convenient cash access.
Are there any local dining options near Truist in Spring Lake?
Yes, nearby you can enjoy Taste of the Islands Springlake NC, a Hawaiian restaurant food truck, as well as Caribbean cuisine at Navariah's Kitchen, making it easy to grab a meal before or after your visit.
What nearby hotels are available near Truist in Spring Lake?
Guests can stay at nearby hotels such as Hampton Inn Spring Lake Fayetteville, Hampton by Hilton, and Spring Lake Inn and Suites when visiting the area or attending to banking needs.
How can visiting nearby automotive services benefit customers of Truist Spring Lake?
Clients can conveniently access automotive services such as Take 5 Oil Change, Strickland Brothers 10 Minute Oil Change, and Competition Automotive Service near Truist, making it easy to take care of vehicle needs during banking visits.