First Citizens Bank

3.4
14 reviews

About

Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.

Location

First Citizens Bank
103 N. Pine Street, Spring Hope, NC
27882, United States

Hours

Reviews

3.4
14 reviews
5 stars
8
4 stars
0
3 stars
0
2 stars
1
1 star
5
  • SF
    Sandy F
    Jun 13, 2025
    5.0
    I would recommend this bank to anyone! They are very knowledgeable and easy to work with. Never had an issue yet. My account was recently hacked; and the teller's took care of helping me get resolved.
  • BB
    Bobby
    Oct 12, 2024
    1.0
    Very terrible experience with this bank. From holding checks for a month after deposit to canceling debit cards for suspected fraud, without a call or verify. Very inconvenient to use a bank like this. Be prepared for a lot of excuses.
  • NH
    No Hypocrisy
    Jun 23, 2023
    1.0
    Herrera short changed my withdrawal by a thousand dollars. I am not sure why. Every teller I have been to counts the money in front of you before handing it over. She just pulled it out, counted at an angle to me silently, put it in an envelope and sealed it. Always count your change.
  • AB
    Ann Bradley
    Mar 6, 2019
    1.0
    I would have given a zero rating if that was an option. I went to simply cash a check that was made out to the name I go by. Unfortunately my parents called me by my middle name and since I have been married my first name is on all my legal papers. Not only would they not cash a check that I had plenty of money to cover I was also treated disrespectful by Gloria. A very bad experience Never have I been treated the way I was treated today in all the years I have been banking with First Citizens. 😡

Frequently Asked Questions About First Citizens Bank

What are the regular banking hours for First Citizens Bank in Spring Hope?

First Citizens Bank in Spring Hope is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.

Does First Citizens Bank in Spring Hope offer drive-through services and what are the hours?

Yes, the bank offers drive-through services Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.