Wells Fargo Bank

3.2
32 reviews
Wells Fargo employee helping two people

About

BankATMBusiness Banking ServiceOnline BankingSavings BankWells Fargo
Deposit products offered by Wells Fargo Bank, N. A. Member FDIC. We’re here to help you move forward—whether you're managing everyday finances or planning for what’s next. Explore a full suite of banking solutions, from personal and business checking accounts, to credit cards and savings tools. Stop by or book an appointment when you’re ready.

Details

  • Drive-throughAvailable

Location

Wells Fargo Bank
10796 S US Hwy 15 501, Southern Pines, NC
28387, United States

Hours

Reviews

3.2
32 reviews
5 stars
15
4 stars
2
3 stars
2
2 stars
0
1 star
13
  • MJ
    Megamission Jupiter
    Dec 22, 2025
    1.0
    Wells Fargo only carries the name. But from what I've seen, they should hire friendlier, more down-to-earth, and professional staff to serve all customer categories. I don't know how Wells Fargo still operates. Because of the service. If you're not happy serving Wells Fargo customers, then make room for another employee who wants to work and do the job right with a smile on their face.
  • KC
    Keisha Crooke
    Dec 16, 2025
    5.0
    Friendly and helpful staff
  • RU
    Ron Utley
    Aug 26, 2025
    1.0
    To Whom It May Concern: I am writing to file a formal complaint regarding the unprofessional behavior of a manager named Joel at your Southern Pines branch. This behavior led me to immediately close my trust account today, ending a relationship with your institution that has spanned over 30 years, from the days of First Union and Wachovia to now. This morning, I had a scheduled meeting with Eva Gater to discuss my trust account. We were in the middle of our private conversation when Joel interrupted. He rudely asked Eva if she was "about to be done" because she had another appointment. This public and disrespectful interruption was a breach of privacy and a direct cause of my decision to close my account. It is unacceptable for a manager to treat a customer—especially one of such long standing—in this manner. The behavior was so poor that I could not, in good conscience, continue doing business with your institution. I trust that you will take this matter seriously. I expect an explanation as to why this behavior is tolerated and what steps will be taken to correct this behavior.
  • LG
    laura gallo
    Nov 18, 2016
    5.0
    Very friendly tellers and very helpful.
  • RC
    Rebecca W. Crotts
    Aug 21, 2016
    4.0
    The staff have always been very helpful and gone overboard to help me in every way. They stopped several attempts of someone trying to hack my account in just one day. My only complaint is the wait time.

Frequently Asked Questions About Wells Fargo Bank

What banking products does Wells Fargo Bank in Southern Pines offer?

This Wells Fargo Bank branch offers deposit products including personal and business checking accounts, credit cards, and savings tools to help with everyday finances and future planning.

What are the regular operating hours for Wells Fargo Bank in Southern Pines?

The bank is open Monday to Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.