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Deposit products offered by Wells Fargo Bank, N. A. Member FDIC. We’re here to help you move forward—whether you're managing everyday finances or planning for what’s next. Explore a full suite of banking solutions, from personal and business checking accounts, to credit cards and savings tools. Stop by or book an appointment when you’re ready.
To Whom It May Concern:
I am writing to file a formal complaint regarding the unprofessional behavior of a manager named Joel at your Southern Pines branch. This behavior led me to immediately close my trust account today, ending a relationship with your institution that has spanned over 30 years, from the days of First Union and Wachovia to now.
This morning, I had a scheduled meeting with Eva Gater to discuss my trust account. We were in the middle of our private conversation when Joel interrupted. He rudely asked Eva if she was "about to be done" because she had another appointment.
This public and disrespectful interruption was a breach of privacy and a direct cause of my decision to close my account. It is unacceptable for a manager to treat a customer—especially one of such long standing—in this manner. The behavior was so poor that I could not, in good conscience, continue doing business with your institution.
I trust that you will take this matter seriously. I expect an explanation as to why this behavior is tolerated and what steps will be taken to correct this behavior.
LA
Luke Aria
Jun 26, 2025
1.0
they suck!
KL
Kylie Lamplighter
Jun 17, 2025
1.0
Inside reserved a remodel but nothing else was updated. Service is slow, tellers are rude to guests and impatient with the elderly. Manager with Karen bob is icing on the cake.
JR
J_rod_96A Robertson
Jun 22, 2020
3.0
The people in the bank are very nice and fast with the transactions..But the Atm is always broken down or being repaired gets kinda aggravating!
What banking products does Wells Fargo Bank in Southern Pines offer?
This Wells Fargo Bank branch offers deposit products including personal and business checking accounts, credit cards, and savings tools to help with everyday finances and future planning.
What are the regular operating hours for Wells Fargo Bank in Southern Pines?
The bank is open Monday to Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
Does Wells Fargo Bank in Southern Pines have a drive-through service and what are its hours?
Yes, this branch provides drive-through service available Monday through Friday from 9:00 AM to 5:00 PM and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
Can I book an appointment online at the Wells Fargo Bank in Southern Pines?
Yes, you can schedule an appointment online at https://appointments.wellsfargo.com/maa/appointment/?storeid=AC24219 for your convenience.
What is the address and contact number for the Wells Fargo Bank in Southern Pines?
The branch is located at 10796 S US Hwy 15 501, Southern Pines, NC 28387. You can call them at +1 910-692-9000 or toll-free at +1 800-869-3557.
Is the Wells Fargo Bank in Southern Pines open on public holidays?
This branch is closed on certain holidays such as November 11, 2025, and November 27, 2025. It's best to check ahead for other holiday closures.
Which nearby dining options can I visit before or after my visit to Wells Fargo Bank in Southern Pines?
Nearby dining options include Red Bowl Asian Bistro offering Chinese and Thai cuisine, Freddy's Frozen Custard & Steakburgers for fast food, and Chipotle Mexican Grill for Mexican dishes.
Are there any convenient gas stations or convenience stores near Wells Fargo Bank?
Yes, Circle K and Kangaroo Express, both convenience stores and gas stations, are located nearby for your refueling and quick shopping needs.
What automotive-related services can I find close to Wells Fargo Bank in Southern Pines?
Nearby automotive services include Pinehurst Auto Mall and Pinehurst Toyota for car sales and repairs, and Pinehurst Hyundai for additional automotive needs.
Can I find wellness or beauty services near Wells Fargo Bank in Southern Pines?
Yes, you can visit places like Garage’s Vitamins & Supplements for health needs, Hair and Nails by China Cabal for beauty services, and Karma Spa Lounge & Beauty Bar for spa treatments nearby.