Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.8
14 reviews
5 stars
6
4 stars0
3 stars0
2 stars
1
1 star
7
- KKKayaNov 12, 20255.0Debi was super helpful and friendly even after I watched her get wrongfully fussed out by a customer and she maintained decorum the whole time despite their rude treatment of her as she upheld her company’s policy.
- NMNicholas MillerOct 2, 20251.0Not this place but truist in general is so terrible how can you make someone wait over 2 weeks for a card is trash I'm late on rent and power bill now if they say on the app we are slow and are not a good bank I definitely would live to go somewhere else where they actually move to get people a debit card this is absurd 60$ in late fees and I have to pay it not these slow people I'm switching ASAP
- MWMatt W.Dec 9, 20241.0They never answer their phones and when you tell them about it because you had to go there in person to resolve an issue their lame excuse is we're short-staffed.
- ADAnthony DiethelmJul 16, 20241.0Received a letter telling me my CD would be rolled over at the current interest rate. A month Iater I received a letter stating it was renewed at .01%. I went to the bank and was told they would submit an email to amend this and that they would call me. It's been over a week, and I haven't heard from the bank. My interest rate is unchanged.
- MWMolly WebsterJun 14, 20191.0The phone system is all messed up. Can’t wait to see how bad service will get with the SunTrust merger.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through service hours at Truist in Southern Pines, NC?
The drive-through service is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
What are the branch operating hours for Truist in Southern Pines?
The branch is open Monday to Friday from 9:00 AM to 5:00 PM and closed on weekends.
What types of accounts can I open at Truist and what are their uses?
You can open checking accounts for daily transactions like debit card use and checks, and savings accounts for saving money towards goals or emergencies.
How can I open a new account at Truist?
You can open an account online, visit the branch during business hours to open an account with a temporary debit card immediately, or call 844-4TRUIST during phone service hours.
How do I activate my Truist debit card?
You can activate your debit card online to start making digital and in-person payments.
What products and services does Truist offer?
Truist offers checking and savings accounts, credit cards, loans, mortgages, investment and wealth management, business banking, and digital banking services.
How can I make an appointment or reservation at Truist Southern Pines branch?
You can make an appointment online via Truist's reservation URL at https://truistconsumerbank.my.site.com/s/?cid=local-seo-appointment.
Are there other banks or ATMs near Truist in Southern Pines that I can use?
Yes. Nearby financial services include First Bank, First Bank - Southern Pines, NC, and a BB&T ATM, useful if you need alternative banking options or ATM access.
What local businesses near Truist Southern Pines offer personal care services?
Nearby personal care locations include Lavish hair salon, Body Harmony spa and massage, and Magnify Beauty health spa, ideal for beauty and wellness services before or after your bank visit.
What nearby services and amenities can I visit around Truist in Southern Pines?
You can visit the United States Postal Service or US Post Office for mail services, Moore County Farmers Market for fresh produce, and Southern Prime Steakhouse for dining, all conveniently close to Truist.