First Citizens Bank

2.9
14 reviews

About

Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.

Location

First Citizens Bank
960 Highway 210, Sneads Ferry, NC
28460, United States

Hours

Reviews

2.9
14 reviews
5 stars
6
4 stars
0
3 stars
0
2 stars
2
1 star
6
  • EI
    Excel Body Works Inc
    Jul 10, 2025
    5.0
    We appreciate all that Kimber does for us with our business banking. She goes above and beyond!
  • BP
    B P
    Jul 7, 2025
    5.0
    Wonderful banking experiences here for more than 25 years. The customer service has always been pleasant whether dealing with a positive or not so positive situation. Thanks FCB.
  • JS
    Jessica Simpson
    Jun 11, 2025
    5.0
    I’ve banked with them for years. Opened my first checking account with them when I was 16 years old. Always friendly and helpful with any questions I’ve ever had.
  • BS
    Bakers Custom Apparel Customer Service
    Jun 11, 2025
    5.0
    Best bank, helpful staff and knowledgeable!
  • GS
    Gene Stuffel
    Apr 6, 2022
    2.0
    Someone in Aruba, through PNC Bank drafted over $700.00 from my checking account. I reported this over 2 months ago. FIRST Citizens bank contacted PNC Bank. First they gave me the phone number for PNC Bank. I called and they gave me the name and the number of the merchant. I called that number. The phone rang about 10 times and stopped. Three more times the same thing. The lady named Linda in the told me she was having trouble getting in touch with the merchant. Letters and phone calls resulted in no response. I was told that on 04/08/22 if there is not response the money will be created back to my account. You and I both know one thing. If someone opens an account with First Citizens they must provide good contact information to the bank. Something is FISHEY that PNC Bank cannot provide a good contact number to the merchant that is FRUADAGENTLY drafting money from peoples checking accounts. (WHAT DO YOU THINK)

Frequently Asked Questions About First Citizens Bank

What are the regular branch hours of First Citizens Bank in Sneads Ferry?

The branch is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.

Does First Citizens Bank in Sneads Ferry have a drive-through service?

Yes, the drive-through is available Monday through Friday from 9:00 AM to 5:00 PM and is closed on weekends.