Business Details
About
Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.
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Reviews
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13 reviews
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- TGTara GonzalezSep 19, 20251.0honestly the people are extremely rude to deal with, do they no nothing about customer service, if you can't handle the job go somewhere else.
- JJJenniferDec 20, 20245.0My experience here has been by far truly amazing! From the time you walk in you are greeted with warm welcoming faces who are always happy to assist you in whatever you need. This is not only a bank, but a place where you feel at home. I want to recognize an amazing woman there Ms. Tonya Adams. She is always smiling, kind, and willing to go the extra mile. Why do business with any old bank when you can do business with a place that treats you like family.
- ETElizabeth TorresJun 7, 20231.0Called for a couple of information on opening up an account and lady over the phone was really rude would not give no info when I would ask a question she would just stay quiet
- TATroy AldridgeJan 22, 20211.0I've been trying to get Someone to call me back for weeks. Never seen a bank with such bad customer service. Steer clear of dealing with this branch.
- AHAbigail HernandezMay 25, 20183.0Nice branch to have very poor customer service. I visit this location at least every week and every time is the same experience.
Frequently Asked Questions About First Citizens Bank
What are the regular banking hours for First Citizens Bank at 409 East Market Street, Smithfield?
First Citizens Bank is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Does First Citizens Bank offer drive-through services, and what are the hours?
Yes, the drive-through is available Monday to Friday from 9:00 AM to 5:00 PM. It is closed on weekends.
Is First Citizens Bank open on public holidays?
No, First Citizens Bank is closed on major holidays including November 11, November 27, December 25, and January 1.
What banking products are available at First Citizens Bank in Smithfield?
The bank offers Checking, Savings, Personal Lending, Home Equity, Credit Cards, Online and Mobile Services, Business Checking, Business Lending, Business Credit Cards, and Merchant Services.
What specialized services does First Citizens Bank provide?
Specialized services include Commercial Lending, Small Business Lending, and Investment Advisory services.
How can I schedule an appointment at First Citizens Bank in Smithfield?
You can book an appointment through their online reservation system at https://outlook.office365.com/owa/calendar/Smithfield@firstcitizens.com/bookings/.
Where is First Citizens Bank located in Smithfield, NC?
It is located at 409 East Market Street, Smithfield, NC 27577, USA.
Are there any other banks near First Citizens Bank in Smithfield?
Yes, nearby banks include another First Citizens Bank location and PNC, which also offers ATMs and mortgage services.
What nearby services can I access around First Citizens Bank?
Nearby you can find legal services like Daughtry, Woodard, Lawrence, & Starling, and bail bond services such as Bond Boys and Alicia's Bail Bonds.
Are there any beauty and wellness options close to First Citizens Bank?
Yes, nearby beauty and wellness options include Esquire Barber Shop, Huckleberry & Co., House of Styles, and Gorgeous Nail Spa.