First Citizens Bank

3.0
4 reviews

About

Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.

Location

First Citizens Bank
1221 North Brightleaf Blvd, Smithfield, NC
27577, United States

Hours

Reviews

3.0
4 reviews
5 stars
2
4 stars
0
3 stars
0
2 stars
0
1 star
2
  • EG
    Ember Gonzalez
    Aug 31, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ Jordan, the new Teller Manager, and his team are always friendly, professional, and efficient. They make banking easy and take the time to answer questions and provide excellent service. It’s clear that customer care is a top priority here, and it shows every visit. Highly recommend this branch!
  • AG
    Amanda Gore
    Apr 26, 2023
    1.0
    Been longtime customers with this bank but recently quit going to this branch because of one of the tellers Julia always gives me and my husband a hard time always talks down to us about our account like we are lower on the totem pole its none of her business she should just do her job and quit being mean like we are dumb and dont know any better we are adults so treat us with respect or we will find another bank to do business with
  • XL
    X-Ray Lady
    Mar 2, 2023
    5.0
    My husband opened a business account and they were so professional and friendly. Also I have dropped off money for @4 years now for our church and they are always a pleasure to see week after week. Great staff at the Brightleaf branch.

Frequently Asked Questions About First Citizens Bank

What are the regular opening hours of First Citizens Bank at 1221 North Brightleaf Blvd?

First Citizens Bank is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.

Is the drive-through service available at this First Citizens Bank location?

Yes, the drive-through is available Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.