Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.7
21 reviews
5 stars
13
4 stars
1
3 stars0
2 stars
1
1 star
6
- EHEli HymrodgeJul 23, 20251.0By far the worst experience I’ve had at a bank. Shut my account down and severed all ties not even two weeks after I opened the account for depositing a check. Have gone in and tried to resolve this issue and the branch leader tried to help but I haven’t heard from them in weeks. Still waiting for my check with my account balance in the mail, it has been over a month now!!
- JSJeremiah SingletonJan 7, 20255.0Great bank to have fr
- CCCamp Charles (Crunchy704)Mar 26, 20245.0Customer service was excellent
- DBDanyelle BarringerMar 22, 20245.0Brittany white is the best she helped my husband and I very well and she made us feel great about open up our account and she was kind and helpful and friendly 😊 she is the best
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the Truist branch hours in Shelby, NC?
The Truist branch at 400 S Lafayette St in Shelby, NC is open Monday through Thursday from 9:00 AM to 5:00 PM, and Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
When are the drive-through hours for this Truist location?
Drive-through service is available Monday through Thursday from 9:00 AM to 5:00 PM, and Friday from 9:00 AM to 6:00 PM. The drive-through is closed on weekends.
How can I open a checking or savings account at Truist?
You can open a checking or savings account online, by visiting a branch during business hours, or by phone at 844-4TRUIST. Note that CDs can only be opened at a branch.
How do I activate my Truist debit card?
You can activate your Truist debit card online to begin making digital and in-person payments from your checking account.
What types of banking products does Truist offer at this location?
This Truist branch offers Checking, Commercial accounts, Credit Cards, Loans, Mortgage services, Online and Mobile banking, Personal Savings, Small Business Banking, and Wealth Management.
What financial services can I access at Truist in Shelby?
Services include Deposit Transactions, Retail Loans, Credit Cards, Business Loans, Night Depository Service, Mortgage Loans, Insurance, Investment, Treasury, Trust services (by appointment), Wire Transfers, Leasing, Cash Management, and Foreign Currency Exchange.
Are there other ATMs nearby if I need quick cash?
Yes, nearby ATMs include two other Truist ATMs, BB&T ATM, Fidelity Bank ATM, and Fifth Third Bank ATM, all within close proximity to the branch.
What other financial institutions are close to the Truist branch at 400 S Lafayette St?
Nearby financial institutions include Citi Financial, Fidelity Bank, M and J Loans of Shelby, National Finance Co., and Fifth Third Bank, offering additional loan and banking services in Shelby.
What nearby places can I visit before or after banking at Truist?
You can visit local attractions like the Don Gibson Theatre for live music and performances, or relax at Our Little Secret Nails & Spa. For shopping, check out Miss Molly’s Boutique or Broad River Hemp Company grocery store.
Does Truist in Shelby support local community growth and services?
Yes, Truist is committed to inspiring and building better lives and communities through real care, empowering clients, teammates, and lifting up communities, in line with its purpose.