Bank OZK

1.0
1 review

About

Bank
This full-service Bank OZK banking center is conveniently located to serve and support the families and businesses that make up this community. Our bankers understand the local needs and can provide expert guidance along with customized solutions to help our customers reach their financial goals. Whether in-person or through our digital banking services, we want you to have a truly exceptional experience.

Location

Bank OZK
801 N. Lafayette St., Shelby, NC
28150, United States

Hours

Reviews

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  • SK
    Steve Kelley
    Apr 18, 2024
    1.0
    Very bad experience at Bank OZK Branch # 1502/Teller # 7 on 04/18/2024. Went in to get cash from my account. The Teller did not move forward to her station and incorrectly stated that she thought I was asking for something besides cash and a far different amount. She asked me several times during the transaction about the amount. Then she asked me if I knew the two old weird women in the car going through the drive thru. After finally giving me the cash I requested she made one final weird and very unprofessional comment telling me not to be flirting with the two weird old women in the drive thru and my seriously upset response to her lack of common sense and decency led to her and another teller cackling and laughing loudly as I walked out of this branch upset for the last time. I may take my money to a different bank in the future. No excuse for that behaviour and lack of professionalism ! Does Bank OZK train their employees to act like that ?

Frequently Asked Questions About Bank OZK

What are the regular operating hours for Bank OZK's drive-through service?

The drive-through at Bank OZK is open Monday to Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.

Which holidays is Bank OZK closed?

Bank OZK is closed on November 11, November 27, and December 25 in 2025.