Truist

2.6
27 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
100 SHALLOTTE CROSSING PKWY, SHALLOTTE, NC
28470, United States

Hours

Reviews

2.6
27 reviews
5 stars
8
4 stars
1
3 stars
2
2 stars
3
1 star
13
  • AK
    Adrianna Keeling
    Jul 21, 2025
    1.0
    Worst bank I’ve ever had, I opened my account a couple of months ago and the first month was fine now you have to call 3-5 time to get an answer and if you do a mobile check deposit you have to wait 4-5 day to get your money. If your looking for a good bank go to first bank my boyfriend used that bank he’s never had problems with them
  • JR
    Julia Rendon
    Feb 1, 2025
    2.0
    This bank does well sometimes for a good while. But sometimes it can screw up what you asked for. They get confused with the order you want things in. Maybe they can't hear well through the window. But they always mess something up.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.