At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
I can’t say enough good things about Brandie and this branch! We have our personal, business, nonprofit account and mortgage through Truist. We always get such prompt, helpful service- we love banking here!
CH
Cecy Herrera
Oct 1, 2025
1.0
I really feel sorry for the customers who have to deal with this bank. Incredibly bad and rude service starting from the Manager all the way down to the tellers who feel like they own you. Unfortunately I had to deal with these clowns for several transactions. This is a bank that won't even accept cash, go figure that. Looks at the reviews in all branches, they don't even have a 3 start , and they don't care.
AG
Athena Grogan
Jul 29, 2025
5.0
10/10 banking experience with the ladies at this branch.
AP
Ashish Patel
Jun 27, 2022
1.0
14 people in line. Less staff. Half hour waiting is usual at this branch.
AM
Alex M
Apr 24, 2018
1.0
Marianne needs to change her attitude, she’s not helpful at all. This branch needs to really change their costumer service. Rather go out of town instead of this place.
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the Truist branch hours on weekdays?
The branch is open Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
Does Truist offer drive-through banking services?
Yes, the drive-through window is open Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on weekends.
How can I open a new checking or savings account at Truist?
You can open accounts online, by phone, or by visiting a branch. Note that Certificates of Deposit (CDs) can only be opened at a branch.
What types of accounts does Truist offer?
Truist offers checking accounts mainly for day-to-day transactions and savings accounts designed for saving toward goals or emergencies.
How do I activate my Truist debit card?
You can activate your debit card online to start using it for digital and in-person payments.
What services does Truist offer related to loans and investments?
Truist provides personal loans, business loans, mortgages, credit cards, investment services, and wealth management.
Is it possible to schedule an appointment at the Truist branch?
Yes, you can make an appointment through their reservation URL provided on their website.
What banks are located near the Truist branch in Sanford, NC?
Nearby banks include Suntrust Bank, First Horizon Bank, and Wells Fargo ATM, which might be convenient options for additional banking services or ATM access.
Are there any dining options close to the Truist branch?
Yes, nearby dining options include Umami Asian Bistro & Sushi Bar, Hardee's, Marco's Pizza, Starbucks, and Aye! Toro Tacos & Tequila, great for a meal or coffee before or after your banking visit.
Where can I find convenience stores or fuel near Truist?
Kangaroo Express, a convenience store and gas station, is located nearby and convenient for quick stops during your visit to Truist.