Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.0
46 reviews
5 stars
9
4 stars
2
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1
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4
1 star
30
- CHCecy HerreraOct 1, 20251.0I really feel sorry for the customers who have to deal with this bank. Incredibly bad and rude service starting from the Manager all the way down to the tellers who feel like they own you. Unfortunately I had to deal with these clowns for several transactions. This is a bank that won't even accept cash, go figure that. Looks at the reviews in all branches, they don't even have a 3 start , and they don't care.
- AGAthena GroganJul 29, 20255.010/10 banking experience with the ladies at this branch.
- LCLaura ChristouJul 10, 20251.0Brandi the manager and the teller with the messed up eyebrows have horribles attitudes will never work with them again.
- EBElizbeth BathioryJun 2, 20255.0My family was firsts with BB&T and then with Truist for over 20 years & at no time have we been dissatisfied or disappointed. My dad is 83 & retired, he has early stages of dementia and until I relocate from the UK he was alone & taking care of his finances on his own & they made sure the transition was smooth & flawless. The Sanford branch located in the plaza is where we do our business & every team member has always been always been kind, caring, respectful & professional. Unfortunately, we live in a world where of on demand services has become the norm, forgetting extenuating circumstances apply, like being short staffed due to circumstances beyond a company’s control. We understand that, it’s a shame not every gets it!!!!! My family THANKS TO TRUIST FOR BEING A STAPLE IN LEE COUNTY & CARING FOR OUR COMMUNITY!!!
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the Truist branch hours on weekdays?
The branch is open Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
Does Truist offer drive-through banking services?
Yes, the drive-through window is open Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on weekends.
How can I open a new checking or savings account at Truist?
You can open accounts online, by phone, or by visiting a branch. Note that Certificates of Deposit (CDs) can only be opened at a branch.
What types of accounts does Truist offer?
Truist offers checking accounts mainly for day-to-day transactions and savings accounts designed for saving toward goals or emergencies.
How do I activate my Truist debit card?
You can activate your debit card online to start using it for digital and in-person payments.
What services does Truist offer related to loans and investments?
Truist provides personal loans, business loans, mortgages, credit cards, investment services, and wealth management.
Is it possible to schedule an appointment at the Truist branch?
Yes, you can make an appointment through their reservation URL provided on their website.
What banks are located near the Truist branch in Sanford, NC?
Nearby banks include Suntrust Bank, First Horizon Bank, and Wells Fargo ATM, which might be convenient options for additional banking services or ATM access.
Are there any dining options close to the Truist branch?
Yes, nearby dining options include Umami Asian Bistro & Sushi Bar, Hardee's, Marco's Pizza, Starbucks, and Aye! Toro Tacos & Tequila, great for a meal or coffee before or after your banking visit.
Where can I find convenience stores or fuel near Truist?
Kangaroo Express, a convenience store and gas station, is located nearby and convenient for quick stops during your visit to Truist.