Business Details
About
Credit UnionBank
A not-for-profit financial cooperative owned by its members, SECU has been providing employees of the State of North Carolina and their families with consumer financial services for over 80 years.
Details
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.3
28 reviews
5 stars
21
4 stars
1
3 stars
2
2 stars
2
1 star
2
- RGRandy G.Jul 1, 20255.0Great place to bank with friendly people who work there always willing to help
- VCveronica colemanFeb 9, 20232.0Went today to open an account with my son who is a minor ,Maddie varju was the lady who assisted us with the process,first off sitting down her questions where very unclear, she was unclear on what she actually needed to open the account,what really was the dumbest is that she asked if I wanted to be on the account with him ,so I stated no I don't need to be so she goes to say we won't be able to open the account today cause he needs a parent on the account as if she was trying to dismiss us . I told her you should not ask questions as an option if it's mandatory. She definitely needs more training and her customer service sucks !
- COChristi OlingerJan 26, 20231.0This bank is nothing but money hungry. They wouldn't let me close an account that my ex and I had together that hasn't been used in 4 yrs and only had 25 bucks. They literally said they couldn't because then he wouldn't have an account, but he is eligible through me! They just lost a lot of business, between me, my 3 kids, and my grandmother.
- JKJoseph KeiserAug 29, 20225.0I've been banking here for years. Great employees that take good care of my banking needs
- CYChristina YarboroughJul 14, 20223.0Went there to take care of business today and was treated like i was invisible. It made me feel like i wasn't a valued customer after i have been bank there over 20 years. The man that was to help me said he couldn't do what i was asking. When i said i always come here and its never a problem. He told me he couldn't do it and sat me back into the waiting area ... So i sat and sat and sat. Finally i just called and got what i need done over the phone...but im in the branch!!! Being ignored... until as im leaving i ask how i can file a complaint. Then Jana a nice employee and the receptionist started to help after i already got help over the phone. It was ridiculous and wasted my time i should have been helped before ..i got upset enough to write a complaint! I felt as a black woman overlooked and embarrassed. This kind of stuff needs to be addressed asap! And it need to stop! That why im only giving 3 stars and im just being nice. Unlike they were
Frequently Asked Questions About State Employees’ Credit Union
What is State Employees’ Credit Union and who does it serve?
State Employees’ Credit Union is a not-for-profit financial cooperative owned by its members. It has been providing consumer financial services to employees of the State of North Carolina and their families for over 80 years.
Where is the State Employees’ Credit Union branch located in Sanford, NC?
The branch is located at 1764 Bragg St, Sanford, NC 27330, United States.
What are the regular business hours of State Employees’ Credit Union in Sanford?
The branch is open Monday through Friday from 8:30 AM to 5:30 PM and is closed on Saturdays and Sundays.
Is the State Employees’ Credit Union branch in Sanford open on major holidays?
No, the branch is closed on Thanksgiving (November 27-28), Christmas (December 24-25), and New Year's Day (January 1).
What financial products does the State Employees’ Credit Union branch offer?
They offer checking and savings accounts, education and retirement savings, investment accounts, credit cards, mortgages, home equity lines of credit, refinancing, special mortgage programs, auto and personal loans, and various insurance products including auto, home, and life insurance.
What additional services are available at this SECU branch?
Services include foreign currency exchange, notary services, safe deposit boxes, savings bonds, and coin redemption.
Is the Sanford SECU branch wheelchair accessible?
Yes, the branch has wheelchair accessible entrances and parking available for customers.
Which nearby grocery stores can I visit before or after my visit to SECU?
Family Dollar and Food Lion are nearby grocery stores where you can shop conveniently before or after your visit to SECU.
Are there any nearby restaurants near the SECU branch in Sanford?
Yes, Cafe Vesuvio and Pizza Hut are nearby dining options where customers can enjoy a meal before or after handling their banking needs.
Where can I find recreational activities near the State Employees’ Credit Union in Sanford?
Nearby options include Sanford Dog Park and Lee County Dog Park Ot Sloan Park for outdoor activities, as well as Lee County Tennis Center and Patient Warrior Fitness for sports and fitness.