Truist

3.7
35 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
508 JAKE ALEXANDER BLVD W, SALISBURY, NC
28147, United States

Hours

Reviews

3.7
35 reviews
5 stars
22
4 stars
1
3 stars
1
2 stars
1
1 star
10
  • JB
    Jam Bo
    Oct 12, 2025
    5.0
    Excellent customer service
  • TL
    Tracy Leonard
    Jul 11, 2025
    1.0
    This is the worst truist Bank
  • WN
    William Newsome
    Jun 30, 2025
    5.0
    Since my mother's passing earlier this year, I have been spending more time at Truist Bank insofar as setting up an estate account, getting legal documents notarized, obtaining a medallion stamp for stock transfers, obtaining estate account checks, etc. Through it all, Truist Bank has been wonderful! Deserving special mention are Ana Garcia - a very capable and kind person who has helped me at the Avalon Dr branch on many occasions before being transferred to the Jake Alexander branch. She is smart and very talented in her multilingual communication skills when serving the needs of her customers. Additionally, Jessica Serrano (manager of the Jake Alexander branch), was very helpful this past Friday helping with my medallion stamp and offering other helpful advice. Between Ana and Jessica, I would say Truist has a very strong and capable team at the Jake Alexander branch. I have had nothing but positive experiences at Truist.
  • EG
    Emily G
    May 3, 2021
    5.0
    Super kind and friendly people. Never had issues here
  • 91
    90sSaved 1558
    May 22, 2020
    5.0
    The crew at BB&T work to answer all my questions as well as keeping the visual flow of business continual and safe.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.