Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.2
23 reviews
5 stars
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1 star
15
- SMSammy MJun 12, 20251.0Bad customer service there and they don’t even answer the phone when you call them
- EHEbony HJun 10, 20251.0I had an extremely frustrating experience at this branch. I first came in to get a document notarized and was told I needed to bring a specific form. I returned with the correct paperwork, only to wait over 30 minutes while other customers who came in after me were helped first. The only person who could notarize my document, Jenifer L. Bailey, was in a nearby office loudly arguing on the phone the entire time. She saw me waiting and still chose not to acknowledge me. Just as I was getting ready to leave, Jenifer finally came out — not to apologize or offer assistance, but to tell me I could “just go to UPS and pay $5” if I didn’t want to wait so long. The comment was unprofessional, dismissive, and completely unnecessary. Meanwhile, the teller was getting into multiple verbal arguments with customers, creating a chaotic and hostile atmosphere. This experience was disappointing from start to finish. I left without receiving the service I came for and will absolutely not be returning.
- AAAngelaJun 4, 20251.0The employees are rude and lazy.
- MAMax AlstonJun 15, 20201.0Slow....... is a understatement i go everyday to do a company bank deposit they 90% of the time they stop & start talking to each other. Note its 3-4 computers at the drive-thru only 1 lady sits at the computer constantly (she's great) the others walk to the window then go to the front computer like its not 2 or 3 other computers there... this is during the covid-19 so its no customers inside why spend time
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the Truist branch hours on weekdays?
The Truist branch is open Monday to Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
Does Truist have drive-through hours and when are they?
Yes, Truist offers drive-through services Monday to Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on weekends.
What types of banking products does Truist offer at this location?
Truist offers a variety of banking products including Checking, Commercial accounts, Credit Cards, Loans, Mortgages, Personal Savings, Small Business Banking, Online & Mobile Banking, and Wealth Management.
How can I open a new account with Truist?
You can open a new account online, by phone, or by visiting a branch. Online applications may require waiting for your debit card and checks to arrive by mail, but branch visits allow you to receive a temporary debit card immediately. Phone support is available Monday to Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm at 844-4TRUIST.
How do I activate my Truist debit card?
You can activate your Truist debit card online to start making digital purchases and in-person payments using the funds in your checking account.
What services does Truist provide in addition to traditional banking?
Truist provides services including deposit transactions, retail and business loans, credit cards, mortgage loans, insurance, investment and treasury services, trust services by appointment, foreign currency exchange, and night depository service.
Where is this Truist branch located?
The branch is located at 1114 Benvenue Rd, Rocky Mount, NC 27804, in Nash County, USA.
Are there other banking or ATM options near the Truist branch?
Yes, nearby banking options include a BB&T ATM and BB&T Mortgage services, which can provide alternative locations for ATM withdrawals, mortgage consultations, or banking services close to Truist.
What nearby places could I visit after banking at Truist?
After visiting Truist, you could stop by Remedy This Naturally Café for health-conscious dining, or unwind at Hair Divine for beauty salon services. Both are conveniently located nearby.
Which local amenities near Truist can help with transportation or accommodation?
Nearby amenities include Budget Car Rental and Hertz for vehicle rentals, U-Haul Neighborhood Dealer for truck rentals, and Affordable Suites of America for lodging, making it convenient for visitors to arrange transportation or accommodation close to Truist.